Communications Specialist

Job Title:

Communications Specialist

Job Category:
Engineering and Technical Support

Time Type:
Full time

Minimum Clearance Required to Start:
Public Trust

Employee Type:
Regular

Percentage of

Travel Required:

Up to 10%

Type of Travel:
Continental US

* * *

The Opportunity:

CACI is seeking a creative and detail-oriented Communication Specialist for the United States Secret Service (USSS) contract, supporting the Department of Homeland Security. This role offers a unique opportunity to enhance national security by developing clear, compelling communications that support critical OCIO transformation initiatives within the USSS.

As a Communication Specialist, you will be responsible for translating complex technical and organizational changes into accessible, engaging content that drives awareness, understanding, and action across diverse audiences. From executive briefings to frontline awareness materials, you will create multi-channel communications, including emails, newsletters, videos, knowledge articles, and digital content that keep stakeholders informed, engaged, and prepared for change. Working closely with engagement and adoption strategists, you will help ensure that transformation messaging is consistent, timely, and aligned with mission priorities.

Join us to make a meaningful impact on a transformational program of national importance.

Responsibilities:

• Develop and execute targeted communications, messaging, and awareness materials that clearly articulate OCIO transformation objectives, impacts, progress, and expected outcomes
• Create multi-channel communications including email campaigns, newsletters, videos, knowledge articles, digital content, and intranet posts to increase awareness and understanding of new OCIO capabilities, processes, and services
• Translate technical and complex organizational changes into clear, audience-appropriate language for mission operators, field technology staff, supervisors, and executive leadership
• Ensure all communications are consistent, timely, and aligned with organizational priorities across OCIO divisions
• Develop and maintain a comprehensive Communications Calendar coordinating engagement activities, campaigns, and messaging across all OCIO transformation initiatives
• Plan and schedule communications to ensure timely delivery aligned with project milestones, training events, and organizational readiness
• Coordinate with stakeholders across divisions to gather input, validate messaging, and ensure accuracy and alignment
• Create Training & Awareness Content including user guides, quick-reference materials, micro-learning videos, infographics, and targeted messages for specific user groups
• Develop role-based communications that help users understand "what’s changing, why it matters, and what to do" with new capabilities and processes
• Support training-aligned engagement by creating materials that reinforce learning and drive adoption
• Create executive briefings, presentations, and stakeholder communications that promote transparency, understanding, and engagement throughout transformation initiatives
• Support communication pathways between the CIO, division chiefs, and mission stakeholders through clear, professional, and strategic messaging
• Develop talking points, scripts, and supporting materials for town halls, leadership sessions, and stakeholder meetings
• Incorporate feedback from listening sessions, surveys, and stakeholder touchpoints to continuously improve messaging clarity and effectiveness
• Adjust communication approaches based on engagement metrics (reach, comprehension, sentiment) and feedback analysis
• Collaborate with engagement strategists to identify communication gaps and refine content to maximize impact
• Ensure all communications adhere to USSS and CACI…