Senior Compliance Testing Analyst

Note:
All full-time positions include exceptionally low medical premiums in addition to a whole host of other benefits.

The Sr. Compliance Testing Analyst executes the compliance monitoring and testing program. The incumbent develops testing scripts, defines sampling approaches and test attributes, executes testing across consumer deposit, lending, digital, and marketing activities, and determines whether identified exceptions represent isolated errors or systemic control weaknesses. The incumbent evaluates results, prepares work papers and findings, and tracks remediation to closure.

This position is dedicated to compliance monitoring and testing.

Contributes to the development of the annual risk-based compliance monitoring and testing plan by providing testing history, exception data, and prior findings, and executes assigned coverage under the approved plan. Scope and frequency are aligned to the compliance risk assessment, regulatory change, examination findings, and complaint trends identified by the complaint program.

Develops monitoring and testing scripts for assigned regulatory areas, confirming that testing methodology, sampling approach, and documentation standards are sound and consistently applied. Submits scripts to the AVP for review and approval prior to execution.

Performs compliance monitoring and testing across consumer deposit, lending, digital, and marketing activities; gathers and evaluates supporting documentation; and determines whether identified exceptions represent isolated errors or systemic control weaknesses. Expands samples as necessary to determine the scope and impact of identified exceptions, including the members, accounts, and time period affected, and documents the basis for any expansion.

Serves as the department’s senior resource for testing methodology and workpaper standards. Performs quality review of monitoring and testing work papers prepared by other analysts, provides technical direction and coaching, and confirms that conclusions are supported by the evidence in the file.

Incorporates the results of first-line quality assurance and quality control functions into second-line monitoring coverage where available, and identifies gaps between first-line and second-line coverage

Meets with business unit management to communicate testing results, reviews management action plans for sufficiency including root cause, corrective action, ownership, and target date, and returns insufficient plans to the business unit. Does not author the business unit’s corrective action. Tracks remediation to closure, validates the sufficiency of closure evidence, and escalates aging or unresolved items to the AVP.

Uses complaint trend data provided by the complaint program as an input to testing scope and sample selection, and refers control weaknesses identified through testing to the complaint program where they may explain complaint volume. Does not perform complaint intake, research, or response.

Performs targeted or expanded testing at the direction of the AVP in response to complaint trends, examination findings, self‑identified issues, or suspected control failures, and documents the scope, basis, and results.

Maintains program documentation for the areas assigned, including monitoring and testing procedures, quality standards, and workpaper retention practices.

Tests marketing materials, advertisements, disclosures, and member communications across print, digital, and social media channels against applicable regulatory requirements, and documents results and feedback provided to Marketing.

Independently researches and responds to routine compliance questions…