Bi-Lingual Sr. Community Manager

Salary Range: $ To $ Annually

Apartment Community Manager-Bi-Lingual Required
Location:
Onsite - Maryland (Laurel, MD (PG County) )

This is a hands‑on leadership role for a proactive, results‑driven professional who excels at operational execution, team development, and delivering top‑tier resident experiences. This position is a to ensure smooth performance at all properties, and you will partner closely with the Community Managers and VP of Property Management to drive consistency, performance, and a culture of excellence across your communities.

• Maximize Revenue for the property
  • Identify operational challenges and implement creative, cost‑effective solutions
  • Fiscal accountability for portfolio performance including budget implementation and occupancy standards
  • Assist in the creation, review and targeting of annual budgets
  • Monthly Specials, Pricing, Concession, Rent Roll Audit and Market Survey Analysis
  • New Software integration
• Personnel Management
• Screen, hire, orient, and train new members within established company guidelines
• Assist community managers in recruiting, interviewing and training all community staff positions
• Mentor and develop on‑site teams to build accountability, engagement, and performance
• Ensure policies, procedures, and resident service standards are upheld across all communities
• Document employee performance properly and take disciplinary action when necessary on as timely basis
• Promote staff harmony through support, effective leadership and positive example.
• Ensure that all on‑site administrative functions pertaining to personnel are prepared in a timely manner(i.e. performance evaluations, transfers, promotions, payroll and bonuses).
• Ensure consistent on‑site management and staff compliance with company policy, procedures, and industry regulations including fair housing, OSHA, municipal and federal regulations as amended from time to time
• Regularly monitor market trends and portfolio competition.
• Monitor and manage rental rates, specials and concessions to maximize revenue and occupancy.
• Along with Property Manager, develop and administer a proactive renewal program designed at maximizing revenue and occupancy.
• Closely monitor all personnel actions and leasing performance in portfolio to ensure top performance and accountability

• Maintain accurate records for all community transactions on a timely basis (i.e., rent collections, delinquency, move in/move outs and payables.
• Collect and post rents; maintain accurate and up to date property accounting and collection records-As needed.
• Collect, review, organize and pay all invoices received upon receiving approval from supervisors using the company provided accounting software-As needed,
• Obtain bids/pricing from vendors, suppliers and contractors, deal with and find solutions to inadequate service received).
• Ensure all administrative paperwork is accurate, complete and submitted in a timely manner
• Ensure distribution of all company or community related information (i.e., bad weather, emergencies, policies) to residents and all team members.
• Ensure quality and expediency turns and work orders are completed both timely and accurately.
• Work with Maintenance to maintain all apartment buildings and amenities.
• Travel periodically office for meetings, training, etc.

This job description is not an all-inclusive list of functions and tasks.

• 5+ years of multifamily property management experience
• Demonstrated success in improving property performance and team leadership
• Strong financial experience with managing budgets and team performance
• Highly proficient computer skill including MS Word, Excel, Outlook and Power Point
• Proficiency with Entrata preferred
• Professional…