Leasing Consultant

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Full Time On Site Prince Frederick, MD, US

4 days ago Requisition

Salary Range: $18.00 To $25.00 Hourly

Leasing Consultant

Position Title: Leasing Consultant
Reports To: Community Manager / Assistant Community Manager / Leasing Manager

Work Arrangement: On-site. Regular, in-person attendance at the employee’s assigned community, office, or other designated Company location is an essential function of this position. This position is not eligible for a remote or hybrid work arrangement, except where otherwise required by applicable law or approved by the Company as a reasonable accommodation.

The Leasing Consultant is responsible for driving leasing activity and supporting the community’s occupancy, revenue, and resident-retention goals. This position performs all activities associated with leasing apartment homes to prospective residents, providing exceptional service throughout the resident lifecycle, and securing lease renewals.

The Leasing Consultant serves as a primary point of contact for prospects and residents and is responsible for conducting community tours, processing applications, preparing lease documents, following up with prospective residents, supporting marketing initiatives, and maintaining accurate prospect and resident information within the property management system.

Leasing & Sales

• Greet prospective residents and provide a welcoming, professional leasing experience.
• Respond promptly to telephone, email, internet, and walk-in inquiries.
• Qualify prospective residents in accordance with established rental criteria, Fair Housing requirements, and Company policies.
• Schedule and conduct professional community and apartment tours.
• Present available apartment homes, amenities, pricing, lease terms, and community features using effective sales techniques.
• Identify prospective residents’ housing needs and recommend available apartment homes that meet their stated preferences.
• Process rental applications accurately and within established timelines.
• Coordinate required credit, criminal background, rental history, income, and other screening procedures.
• Communicate application requirements and status updates to applicants.
• Prepare lease documents, move-in packages, and required resident forms.
• Coordinate lease signings and support a smooth resident move-in experience.
• Maintain knowledge of apartment availability, pricing, concessions, lease terms, and community amenities.
• Perform consistent prospect follow-up to maximize leasing conversions.
• Document all prospect interactions and leasing activity in the property management system.

Lease Renewals & Resident Retention

• Support the community’s lease-renewal and resident-retention programs.
• Prepare renewal letters, renewal offers, and related documentation.
• Contact residents in advance of lease-expiration and required notice dates.
• Discuss renewal options with residents and respond to questions regarding lease terms.
• Follow up consistently on outstanding renewal decisions.
• Ensure renewal documents are completed, signed, and implemented within required timelines.
• Maintain accurate renewal information in the property management system.
• Identify resident concerns that may affect renewal decisions and communicate them to the Community Manager.
• Support resident-retention initiatives and community engagement efforts.
• Assist in developing and executing marketing strategies designed to generate qualified leasing traffic.
• Support resident-referral programs, employer outreach, and local community partnerships.
• Conduct outreach to businesses, employers, schools, organizations, and other…