Dishwasher

Dishwasher

To provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment.

• Provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment according to Ecosure standards.
• Ensure dishes and cookware are sanitized and available as needed.
• Maintain daily cleanliness and maintenance of dish machine.
• Clean and sanitize service area and kitchen throughout shift.
• Complete assigned prep work and beautification duties.
• Troubleshoot dishwasher machine malfunctions.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action.
• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
• Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum Team Member morale, productivity, efficiency and effectiveness.
• At all times provide a favorable image of TGI Fridays to promote its aims and objectives and foster and enhance recognition and acceptance of all of its areas and endeavors.

• Influences:
  Guest Experience
• Issues around cleanliness and sanitation

• Ecosure results meet/exceed company standards
• Consistently fulfill the Key Responsibilities and Accountabilities above
• Guest satisfaction scores
• Cleanliness and sanitation

• Must be able to perform multiple tasks, while maintaining required standards of operation, in daily activities.
• Must also be able to perform duties that ensure Guest satisfaction.
• Must follow handling and sanitation procedures and use extreme caution with utensils, plateware, glassware and equipment to avoid breakage.
• Must be able to frequently lift and carry up to 70 lbs., up to 20 times per shift: place these items on high shelves and in walk-in freezers.
• Must be able to frequently bend and stoop.
• Must be able to work frequently in a hot and damp environment.
• Must be able to speak clearly to communicate orders to other cooks and expediter.
• Must be able to hear cooks’ and W/W’s requests in the midst of loud background noise.
• Must be able to stack, walk and move during entire shift.
• Must be able to frequently immerse hands in water.

• Understands how their role impacts the Guest.
• Displays a caring attitude towards Guests.
• Contributes to the Guest experience through knowledge of job and products.
• Demonstrates a service attitude by providing support to those who are directly serving the Guest.
• Handles special requests in a responsive and positive way.
• Utilizes customer feedback to provide a better Guest experience.

• Pays close attention to Guests' and coworkers’ special requests to ensure accuracy.
• Responds positively to conflict situations and works to find appropriate solutions.
• Keeps interaction positive and productive; avoids conveying negative messages.
• Shares information with others to raise awareness of potential needs and concerns.
• Listens carefully and attentively to others without interrupting.
• Asks thoughtful questions to ensure proper understanding of the message being conveyed.
• Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions.

• Shows Guests and Team Members that they genuinely enjoy the job.
• Displays passion, energy and pride in doing the job right.
• Works with a strong sense of urgency and drive; pushes for quick, yet accurate results.
• Focuses on the way one approaches a task, not just the task itself.
• Takes independent action to improve existing systems and processes.
• Enthusiastically promotes the TGI Fridays brand and menu items.

• Arrives on time and ready to work dressed in proper dress code.
• Attends all required shift meetings and is prepared to contribute.
• Minimizes wastes and costs (e.g., maintains proper rotation of inventory).
• Responds to complaints…