Support Associate, Retail

Tory Burch is an American luxury lifestyle brand founded in 2004 that offers a range of ready‑to‑wear, handbags, footwear, accessories, jewelry, home and beauty products. The company’s culture emphasizes empowerment, hospitality, and a customer‑first mindset.

• Act as greeter, runner, cashier, and customer‑service representative.
• Answer phones and provide product and store information to guests.
• Understand and execute operational policies and procedures.
• Pack and unpack shipments and organize the stock room to support product flow.
• Maintain a clean, organized, and welcoming store environment.
• Assist with stock‑taking and inventory management as needed.

• 1–2 years of experience in a high‑volume, customer‑driven retail environment.
• Stock‑related experience is a plus.
• Open availability for a flexible work schedule, including overnights, evenings, holidays, and weekend shifts.
• Occasional overnight travel may be required.
• Physical ability to lift at least 40 lbs, lift, carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods.

• Health and wellness benefits that support mental and physical well‑being.
• Generous employee discount on all Tory Burch products.
• Access to exclusive special offers and retail excellence programs.
• Paid volunteer days and opportunities to support the Tory Burch Foundation.

15.00 USD – 15.00 USD per hour (variable based on experience and location).

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No.

184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. If you require assistance or an accommodation with the hiring process, please contact