Store Counter Sales

Join the NAPA family as a Counter Sales Associate and become the face of our retail stores. You will be the first point of contact for customers seeking automotive parts and solutions.

• Provide auto parts answers and solutions for retail and wholesale customers in person at the counter or over the phone.
• Use parts knowledge to assist other NAPA team members and answer customers’ questions.
• Deliver outstanding customer care and interactions with everyone who visits the store.
• Bring customer focus and high energy to our fast‑paced stores.
• Welcome retail customers into the store and engage to provide a positive consumer experience.
• Operate technology such as computer, cash register, telephone, and paper catalog system.

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry, or a willingness to learn all things auto parts.
• High School Diploma or GED.
• Technical or trade school courses or degree (preferred).
• Excellent verbal and written communication skills.
• Great listening skills and empathy for customers.
• Love fast‑paced retail environments.
• Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership (preferred).
• Experience in a parts store, auction, retail store, auto body/collision (preferred).
• Knowledge of cataloging and/or inventory management systems (preferred).
• Customer‑centric mindset (external/internal).
• ASE certifications (preferred).

• Competitive pay: starting hourly rate of $17.75 with progression to top end within 12 months.
• Outstanding health benefits: comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with company match.
• Paid time off: vacation, personal days, holidays, sick days, and paternal leave.
• Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.
• Culture of promotion from within, ongoing training, and support from multiple leaders.

We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.