Sales Associate - H

If you are a current Carter’s employee, do not apply via this external application. Search “Browse Jobs” in Workday to apply internally. Job Overview

As a Sales Associate, you will be the first face of the brand for growing families. You’ll greet new parents and grandparents, introduce them to our baby essentials, and support them throughout their parenting journey.

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, with brands such as Carter’s, Osh Kosh B'gosh, Skip Hop, and Little Planet. Carter’s is the #1 most-purchased children’s clothing brand.*

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve customer issues and manage multiple customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

• Positive and solutions‑oriented mindset.
• Demonstrated customer‑service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks concurrently.

• Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities.
• Benefits and perks including mental health benefits, a 30% discount on our brands, referral bonuses, and more.
• Advance You Program helps you earn a GED or a bachelor’s degree tuition‑free or learn English as a second language.
• The opportunity to learn and build skills and grow as an individual with professional and personal development.
• Development programs to help you grow in your current role and beyond.

Carter’s is an Equal Opportunity and affirmative action employer. (Minority/Female/Disability/Veteran). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Applications will be accepted until at least 7 days after the posting date.

Carter’s does not use AI to make any decision in our hiring process.

NOTE:

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.

* Source:
Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023