Cash Office Associate

Job Overview

The Customer Experience Associate at Weis Markets resides in the front department and is responsible for ensuring a positive customer experience through efficient checkout, sanitation, and store support.

• Smiles and greets customers, answers questions, and resolves concerns in a polite and professional manner.
• Follows company policies relating to checkout to increase customer satisfaction.
• Operates front‑end scanning equipment and cash register, completing all checkout procedures accurately and efficiently.
• Baggs merchandise, places items in customers’ carts, and ensures every transaction is accurate, collecting all forms of payment and applying coupons.
• Maintains security and cash drawer accounting procedures, avoiding overages or shortages.
• Enforces store and legal guidelines for sale of tobacco and alcohol.
• Keeps up‑to‑date with weekly ads, marketing promotions and store layout to answer customer questions.
• Responsible for general sanitation in the department, following cleaning schedules and ensuring all work areas, equipment, counters, and display cases meet health and OSHA requirements.
• Disposes of trash properly.
• Cooperates with co‑workers and supervisors to maintain smooth department and store operation.
• Continuously improves job performance and utilizes all company‑provided PPE (cut‑resistant gloves, safety cutters, company footwear, etc.).
• Might be called upon to assist in other departments.

This position has no supervisory responsibilities.

• High School Diploma or GED (completed or in progress).
• No prior experience required.
• Ability to perform each essential duty satisfactorily.

Hourly rate starts at $15.00 and goes up to $22.00.

Weis Markets offers a range of benefits, including:

• Minimum essential coverage (MEC) plan with 100% in‑network coverage for all required preventative care services.
• Supplemental medical plan options (Advantage and Elite).
• Dental and vision coverage.
• Short‑term disability and term life insurance.
• Accident and disability insurance (AD&D).
• Voluntary insurance such as hospital indemnity and critical illness.
• 401(k) retirement savings plan.
• Associate discount programs, auto and home insurance, employee assistance program.
• Paid time off and sick pay (subject to eligibility).

Weis Markets is an Equal Opportunity Employer. We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws.

Applicants with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.