Gift Shop Attendant

The Inn at Perry Cabin is a 4-star historic resort in St. Michaels, Maryland, featuring a golf course, spa, and sailing fleet.

We welcome enthusiastic individuals to join our team as a Retail Associate.

Retail Associate – responsible for delivering excellent customer service, managing sales transactions, and maintaining a clean, engaging store environment.

• Maintain a great relationship with all guests and members of the team
• Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests
• Assist in creating unique and creative retail displays
• Be a master of the POS system
• Be highly organized with a strong understanding of where products can be found in the store
• Maintain a cash bank
• Be willing to jump in where needed to assist in delivering top service levels
• Responsible for the knowledge of any promotions or special items in stock
• Responsible for maintaining stock – all shelves are stocked and items needing ordered
• Responsible for keeping area clean
• Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
• Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
• Balance house bank at the end of the shift and retrieve bank from vault to workstation to ensure accountability

• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can frequently bend, push/pull, and lift/carry up to 30 lbs., and occasionally up to 50 lbs.

$16.00 per hour.

Actual compensation packages may vary based on location, experience, and individual qualifications.

Full‑time employees receive a comprehensive benefits package, including medical, vision, dental, life, pet, and accident insurance options, 401(k) with employer match, paid time off, and exclusive discounts across our portfolio of hotels.

Part‑time team members also enjoy exclusive discounts across our portfolio of hotels.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.