Key Holder

Position Location: Brentwood

The Key Holder, in partnership with the Store Management team, will create a customer‑centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

• Work closely with Store Manager and Assistant Store Manager to support business needs, ensure adequate shift coverage and supervise Sales Associates as needed.
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner.
• Maintain brand standards around cleanliness, organization, and visual presentation.
• Demonstrate an understanding of sales goals and align behaviors accordingly.

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level of interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight‑hour shift, climb a ladder, and lift a minimum of 10 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Salary Range: $19.00‑$22.00 per hour.

Offers competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.

Everything But Water is an Equal Opportunity Employer.