Finisher, Customer Service Rep, Retail

Level: Frontline | Hourly Department:
Site Operations THE ROLE At El Car Wash, the finish is everything. As a Finisher, you bring the final touch that turns a great wash into a standout experience. You move with purpose, take pride in the details, proactively catch what others miss, and make sure every customer drives away impressed — every single time.

WHAT YOU'LL OWN Deliver the final wow
- Complete each vehicle with precision — drying, vacuuming, and detailing to meet our high standard every time.

Obsess over the details
- Spotless windows, clean interiors, shining wheels and tires — every car, every time, no exceptions.

Catch it and fix it
- Notice what others miss and flag issues proactively instead of passing them along. Your eye for quality protects our standard.

Create a great customer moment
- Engage at vehicle handoff, ensure satisfaction, and leave a lasting positive impression — every car is someone's pride and joy.

Move with speed and purpose
- Work efficiently to keep the flow strong while maintaining quality. Speed and standard are not a tradeoff here.

Win as a team
- Support teammates, jump in where needed, and help deliver a seamless experience every shift.

WHAT YOU BRING Reliable attendance — you show up ready to move from the first minute

Strong attention to detail — you notice what others miss and you care about the difference

Able to work with speed without sacrificing quality

Team-oriented — you contribute to team flow, not just your personal output

Physical stamina — comfortable standing, bending, and moving for a full shift

Willingness to flag issues rather than pass them along — proactive quality ownership

Prior detailing, car wash, or finishing experience is a plusHOW YOU SHOW UP — ECW COMPETENCIES Customer-Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience.

Drives Results — Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly.

Team Collaboration — Works well with teammates, communicates openly, and contributes to a supportive team environment.

Problem-Solving — Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed.

Safety & Compliance — Follows safety procedures, uses equipment correctly, and speaks up about hazards.

Job Knowledge & Technical Proficiency — Understands job responsibilities, products, and tools needed to perform work accurately.

Why El Car Wash Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you take pride in your work and make every detail count.

WHAT YOU'LL GETFull comprehensive benefits (Health, Vision, Dental)401(k) with 4% match — yes, free money

Paid time off Parental leave (maternity & paternity)
Tuition reimbursement

Pet insurance

Mental health days

On-the-job training and real career growth FREE car washes