Retail Lead: PetCare & Customer Service
Job in
Mays Chapel, Baltimore County, Maryland, USA
Listed on 2026-09-08
Listing for:
PetSmart
Full Time
position Listed on 2026-09-08
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Sales, Retail Support
Job Description & How to Apply Below
Location: Mays Chapel
Pet Smart’s Experience Lead (Retail Customer Service Lead) enhances the pet parent experience and drives loyalty initiatives across the store while upholding the company’s vision and values.
This role has shared responsibility for safety, store cleanliness, merchandising, and associate engagement, with a focus on live pet sales and adoptions and coordination of events. A strong leader with a service mindset is essential.
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