Intern - eCommerce & Retail

WHO IS USA LACROSSE

USA Lacrosse, a 501(c)(3) nonprofit corporation, is a Recognized Sports Organization of the U.S. Olympic & Paralympic Committee. As the National Governing Body of men’s and women’s lacrosse in the United States, we collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport, learn about the game, keep participants safe, and ensure everyone feels welcome.

Supporting more than 425,000 members, we provide national leadership, structure, and resources to fuel and unify the sport's growth and enrich the experience of its players, coaches, officials, parents, and program leaders.

USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed, valued, included, and heard.

As the National Governing Body of lacrosse in the United States, USA Lacrosse fuels the growth, enriches the experience, and fields the best National Teams.

• We Influence
  - Written and Verbal Communication
• We Serve
  - Customer Focused
• We Create & Innovate
  - Creativity
• We Collaborate
  - Peer Relationships
• We are Humble & Honest
  - Integrity and Trust
• We Embrace Individuality
  - Diversity
• We Have Fun – Work Hard and Play Hard

If this aligns with who you are and what you are looking for in an organization, keep reading.

USA Lacrosse is looking for an intern to work with our eCommerce & Retail department. The Intern, eCommerce & Retail operations will work closely with the SR Manager, eCommerce & Retail to assist with operational tasks, reporting, content updates, and event preparation to directly support revenue growth, operational efficiency, and brand consistency while growing USA Lacrosse's presence across all touchpoints. In this hands‑on role you will gain exposure to digital commerce, merchandising, inventory management, and how to ensure an exceptional customer experience.

If you are detail oriented, customer focused, and driven to learn about eCommerce and retail operations, this could be a great opportunity for you. This internship will allow you to learn about working in a fast‑paced, collaborative environment, interfacing with multiple departments while gaining hands‑on experience and learning essential eCommerce and retail practices for your professional growth and future career.

• Assists with the daily operational management of the USA Lacrosse online store, including product uploads, product descriptions, pricing updates, and reviewing and organizing merchandising collections.
• Provides administrative support to the eCommerce and retail operations, including but not limited to, maintaining and updating the website, helping with QA testing, supporting inventory management, compiling data for reporting, and supporting invoice tracking and payments.
• Conducts basic analysis of retail sales performance, specifically around promotions and discounts to help us understand performance.
• Researches trends and best practices on competitors in the sport apparel, fan merchandise industry and provides findings to the SR Manager, eCommerce & Retail.
• Assists with onsite retail sales for events at the HQ office.

• The opportunity to gain hands‑on real‑world professional experience in your field of study/interest outside the academic setting.
• You will see how different departments work together and understand their responsibilities within an organization.
• You will learn how to collaborate with peers and see the internal working environment…