Inside Sales Representative

Job Description

Protocall works hard to create a successful work environment that is built around learning, development and personal growth. We offer a day time work schedule with flexibility and work‑life balance along with the benefits of a paid training, 401k, and health benefits.

Protocall Communications is one of the country's top producing energy companies and we are looking for a dynamic and results‑driven Inside Sales Specialist to join our team. In this role, you will be responsible for developing and maintaining client relationships, identifying new business opportunities, and promoting our products or services to potential customers within a designated territory.

• Paid training
• Medical/Dental/Vision
• PTO and paid holidays
• 401k
• Monthly birthday recognition
• Anniversary gifts
• Yearly top performer award trips
• Monthly performance incentives
• Potential to work from home

• Proactively reach out to prospective customers within the designated market area through phone calls and other communication channels.
• Build and maintain strong customer relationships.
• Understand and promote our products or services to potential clients.
• Meet and exceed sales targets and quotas.
• Collaborate with the sales team to achieve team goals.
• Document lead information accurately, process and maintain detailed records in our CRM system.

• Previous experience in lead qualification, telemarketing, or inside sales is required.
• Excellent verbal communication and active listening skills.
• Strong interpersonal skills and the ability to build rapport with potential customers.
• Goal-oriented and self‑motivated with a desire to achieve targets.
• Proficiency in using CRM software and other communication tools.
• High school diploma or equivalent.
• Must be able to pass drug testing and criminal background check.

Protocall Communications uses cutting‑edge technology with automated sales and real time processing through our web‑based tablets. Come join us in representing Constellation Energy, the nation’s largest producer of carbon‑free energy that provides sustainable solutions to homes, businesses, and public‑sector customers across the continental United States.

Job Type: Full‑time

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location:

In person

Protocall Communications boasts a successful track record spanning over 10+ years, with numerous top performers earning well over $90K annually.

As part of our dynamic sales organization, you will receive comprehensive product training within the industry and dedicated support to ensure your success. This empowers you to master effective communication with customers in a consultative and professional manner, addressing inquiries, and successfully closing sales.

Our commitment extends to offering customers a complimentary service aimed at helping them comprehend the risks and costs associated with energy, a significant component of their top five expenses. Achieving this involves daily visits to multiple businesses, where we share industry insights and illuminate the impact on our valued customers.