Residential Sales Representative

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time

4 days ago Requisition

Location: Southern / Central Delaware (Field-Based / Remote)
Job Type: Full-Time
Schedule: Monday–Friday (Some Saturday appointments based on customer availability)

About the Role: The Residential Sales Representative is responsible for generating new business, guiding homeowners through the sales process, and partnering with internal teams to ensure a seamless customer experience from initial consultation through project completion. This is a hybrid, field-based sales role that combines in-home consultations, relationship-building, and project coordination.

About Us: Fence & Deck Connection has over 35 years of experience designing and installing high-quality fences, decks, and screened porches for homeowners throughout Maryland, Delaware, Richmond, VA, and Savannah, GA. In addition to residential installation, we are proud to be one of the most trusted providers of commercial railing, fence, and deck installation services in the Mid-Atlantic region.

Job Summary: The Residential Sales Representative is responsible for driving revenue growth by developing new customer relationships and managing the full sales cycle from initial consultation through project handoff. This role requires strong communication, organization, and the ability to effectively coordinate with operations teams to ensure successful project execution and customer satisfaction.

What Success Looks Like: Success in this role is driven by your ability to generate new business, build strong customer relationships, and deliver a professional and seamless experience. In this role, success looks like:

• Consistently generating and closing new business within your assigned territory
• Building strong, lasting relationships with homeowners and referral sources
• Maintaining an organized and active sales pipeline in Salesforce
• Delivering accurate proposals and setting clear expectations with customers
• Partnering effectively with Project Managers to ensure smooth project execution
• Driving customer satisfaction that leads to referrals and repeat business

Key Responsibilities / Essential Functions

• Establish, develop, and maintain business relationships with prospective customers in the assigned Delaware market
• Meet with prospective customers to assess and measure project scope
• Develop clear and effective proposals and quotations
• Coordinate sales efforts with sales management, marketing, and production teams
• Utilize Salesforce to manage pipeline and quote projects efficiently
• Work collaboratively with Project Managers to ensure proper installation and customer satisfaction
• Self-generate leads within builder communities and local markets
• Flag or mark fence areas to support accurate project installation

Qualifications

• Minimum 3 years of outside sales experience preferred (home improvement experience a plus)
• Bachelor’s degree is a plus but not required
• Friendly, outgoing, and motivated “go-getter” attitude
• Excellent communication and relationship-building skills
• Experience working with CRM systems (Salesforce preferred)
• Ability to set and manage your own schedule and pipeline
• Bonus eligibility based on job performance
• 401(k) with company match
• Paid Time Off & Paid Holidays
• Company-provided laptop, cell phone, fuel card, tools, and vehicle (as required)
• Life Insurance & Short-Term Disability
• Employee assistance program

Work Environment &

Physical Requirements:

This is a field-based role requiring travel throughout the assigned territory and in-home customer consultations. The position involves the ability to perform the following essential functions, with or without reasonable accommodation:

• Driving regularly between appointments and job sites
• Walking residential properties and outdoor areas, including uneven terrain
• Taking measurements and assessing project conditions
• Working outdoors in varying weather conditions
• Communicating effectively with customers and team members during consultations and site visits
• Maintaining awareness of surroundings while navigating residential properties and job sites

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Location: Field-based position requiring travel throughout Southern and Central Delaware. Work is performed remotely and in the field.

Equal Opportunity

Employer:

Fence & Deck Connection is an Equal Opportunity Employer.