Senior Director, Retail Sales

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-‑edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

This job leads the strategic direction and operational execution of retail sales, ensuring alignment with the organization’s business strategy. It focuses on driving performance, fostering partnerships, and developing a high-caliber sales team. The job shapes and supports retail sales initiatives across national markets.

• Directing strategic sales planning and execution to surpass retail store performance and profitability targets.
• Orchestrating national sales efforts, ensuring CCC Retail Sales team alignment with corporate sales objectives.
• Leading the development of sales tactics to consistently achieve or exceed targets for a diverse product and service portfolio.
• Facilitating best practice sharing and recognition programs through sales team meetings and conference calls.
• Training Territory Managers on new product launches and corporate marketing strategies to enhance sales effectiveness.
• Forging and cultivating partnerships with national retail chains to optimize sales processes and Retail Sales Representative integration.
• Synchronizing efforts with local market leaders to maintain coherence with broader market goals and initiatives.
• Assessing team and individual performance metrics, instituting development plans, and strategically managing customer retention.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles and use them as guidelines for how you do your job.
• Own the customer experience, think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors and our communities.

• Corporate Sales
• Customer Retention
• Managing Sales Teams
• Sales Initiatives
• Sales Process
• Strategic Selling Compensation

Bachelor’s Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

10 Years or more of relevant experience.

Pay Range: $ - $. Base pay within this range, dependent on experience. Most sales positions are eligible for a commission under the terms of an applicable plan. Eligible for best-in-class benefits including health, financial and other support.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information or any other basis protected by applicable law.