Sales Associate - Timonium

Benefits

• Employer Contributions to Medical Insurance
• 401(k)
• 401(k) matching
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Supplemental Insurance
• Life Insurance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Training & development

Hand & Stone Timonium located at 2157 York Rd Suite C, Timonium, MD 21093 is seeking sales professionals to join our team. Our ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. Our goal is simple: to make each visit the best hour of the month for our guests and valued members.

Sales Associates play a crucial part in achieving this goal by forging genuine connections with clients, co‑workers, and communities, ensuring each service is memorable and exceptional.

FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well‑being are top priorities! Your journey with us goes beyond onboarding – enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader.

We offer a competitive compensation package designed to reward your contributions and drive your success. This role is more than just answering phones! Boost your paycheck with our stress‑free membership model. Enjoy a base hourly rate tailored to reflect your experience and skill plus benefit from our uncapped commission structure on membership sales, providing substantial earning potential based on your sales performance.

Our top performers typically earn an additional $2–$4 per hour in commission on top of their base rate.

• Meet membership sales goals
• Successfully achieve all performance‑based goals set by spa leadership and the company on a consistent basis (e.g., Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales)
• Maintain a detailed knowledge of our service menu and educate clients on the benefits of specific services and enhancements
• Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients and membership sales and management
• Passionately promote sales, promotions, and events
• Uphold spa cleanliness standards
• Perform various other duties as assigned

The SA role has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred.

We can’t wait to meet you!