Inside Sales Representative

Our success as the global leader in UV curing systems starts with our people.

For more than three decades, our engineers, chemists, business managers, and other staff members have been committed to developing innovative, eco-friendly technologies that push the industry forward. We work hard, and we care deeply—for our technology, our customers, and for one another. Joining the Miltec family means the potential to change both your career trajectory and the world as we know it.

Become a part of the sustainable solution that is UV curing and positively impact the environment for generations to come.

Team dinners. Service projects. Gratitude luncheons. Our family-owned business is a tight-knit group and we look forward to welcoming new faces.

Our small team dynamic gives you the flexibility to cross-collaborate, explore different specialty areas, and learn new skills.

Our hiring process is simple and direct, and we are with you every step of the way, keeping you informed and introducing you to our culture.

If you application meets all requirements, we’ll reach out to schedule a brief phone call.

We’ll meet with you online or in person to talk about your qualifications. Qualified candidates will complete two interviews.

Next, we’ll give you a task or scenarios to see how you respond in certain situations.

Finally, we’ll make you an offer that includes compensation and benefits.

Position:
Inside Sales Representative

Location:

Stevensville , MD Job  # of Openings: 0 Miltec UV is seeking a full-time Inside Sales Representative to join our Inside Sales Team.

ABOUT USFor over 36 years, Miltec has been a global leader in the UV curing industry, proudly serving more than 30 diverse manufacturing market segments. We specialize in delivering high-quality, custom-designed UV curing systems and replacement parts, all made in the USA.Our reputation is built on award-winning technology and an unwavering commitment to customer service and quality. These values have positioned us as one of the world’s premier manufacturers of high-performance UV curing systems and innovative solutions.

Join a team committed to excellence and help us shape the future of UV curing technology.

POSITION OVERVIEW We are seeking an experienced and dedicated Inside Sales Representative. Asan Inside Sales Representative, you will manage the full lifecycle of customer orders, from quoting and pricing through production, fulfillment, billing, and post-sale support. This position serves as a central hub, coordinating with Sales, Production, Engineering, and Accounting to ensure accurate processing, on-time delivery, and strong customer satisfaction. The role oversees pricing, customer accounts, complaints and RMAs, collections support and maintains accurate data in CRM and ERP systems.

This position reports directly to Miltec’s Inside Sales Manager.

Duties and Responsibilities Manage the full sales cycle, including quotes and order processing

Serve as the main point of contact for customer inquiries, orders, and escalations

Support Sales Estimator and outside sales reps with quotes and customer coordination

Maintain accurate pricing, including adjustments, discounts, and payment terms

Monitor customer accounts for credit issues and assist with collections and payments

Keep customer records and sales activity up to date in CRM(ACT!) and Sage Ensure orders are accurate, processed efficiently, and shipped on time Coordinate with Production, Engineering, and Quality teams to resolve issues and support orders

Research parts, support production identification, and coordinate new parts setup as needed

Track orders through production and help address inventory or supply issues

Provide order updates and deliver excellent customer service

Handle customer complaints and RMA’s, ensuring timely resolution

Support service and training visits, including scheduling, documentation, and invoicing

Maintain internal procedures and documentation related to the role Other duties as assigned.

Minimum…