More jobs:
Inside Sales
Job in
Little Elkton, Cecil County, Maryland, USA
Listed on 2026-09-21
Listing for:
NORTHEASTERN SUPPLY INC
Full Time
position Listed on 2026-09-21
Job specializations:
-
Sales
Inside Sales
Job Description & How to Apply Below
Reports To:
Branch Manager/Residential/Commercial ManagerDEPARTMENTSalesEXPERIENCE2+ Years Preferred BENEFITS ELIGIBLE AFTER
45 Days of Employment ROLE OVERVIEW The Inside Sales Associate partners with outside sales and the distribution team to grow existing accounts, win new customers, and consistently meet or exceed monthly sales quotas at the right gross margin. You'll be the product expert and customer advocate on the phone and at the counter — building lasting relationships while delivering the solutions customers need.
CORE RESPONSIBILITIES Sales & Customer Service Meet and exceed monthly sales quotas; actively upsell complementary products and convert customers to stocked brands
Present pricing, credit, and terms accurately; follow through on all commitments to customers
Promote current programs, products, and the company's competitive advantages with confidence
Resolve customer concerns promptly; follow up after sales to ensure ongoing satisfaction
Product Knowledge & Problem Solving Demonstrate deep knowledge of all product lines and their real-world applications
Quickly assess customer needs and recommend the right products or escalate to a technical expert
Stay current on industry trends, competitor offerings, and new products through ongoing training (AD Rewards, Paycom, ASA, vendor programs, etc.)Understand how products work together; proactively offer complementary items on every order
Teamwork & Operations Coordinate effectively with outside sales on projects, quotes, and customer accounts
Use company systems and tools to plan, track, and maximize efficiency
Participate actively in team meetings; share best practices and contribute to shared goals
Maintain accurate customer files, inventory availability info, and shipment trackingQUALIFICATIONSHigh school diploma or GED required2+ years in a similar inside sales or wholesale distribution role preferred
Product and applications experience in plumbing, HVAC, or related industries a strong plus Bilingual in Spanish desirable
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfortable with company software systemsBENEFITSEligible to enroll on the 1st of the month following 45 days of employment:
Medical, Dental & Vision Short & Long-Term Disability Life Insurance Flexible Spending Account (FSA)
Telehealth Gym Reimbursement
401(k) with Company Match Free Surgery & Imaging Program
* Free Medications
* Delta Perks — Local Discounts Discount Hub Coverage available for families
* Free Surgery & Imaging and Free Medications programs are subject to eligibility and program terms.
Additional duties may be assigned as needed. We are an equal opportunity employer.
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