Field Service Technician-Switchgear, ATS, PDU

Hanover, United States | Posted on 06/17/2025

The Field Service Technician is responsible for the installation, commissioning, maintenance, andrepair of power distribution equipment including Automatic Transfer Switches(ATS), Power Distribution Units (PDU), and Remote Power Panels (RPP).

Responsibilities

• Perform field-based serviceactivities including installation, preventive maintenance, diagnostics,and repair of ATS, PDU, and RPP systems.
• Support startup and commissioning of new equipment, ensuring proper integration and operational performance.
• Troubleshoot and resolveequipment malfunctions using electrical schematics, diagnostic software,and technical documentation.
• Maintain accurate servicedocumentation, including service orders, test reports, parts usage, andsafety records.
• Communicate effectively with customers onsite to explain findings, recommend solutions, and identify opportunities for service improvements or upgrades.
• Collaborate with Engineering,Manufacturing, and Sales to provide technical feedback and support continuous improvement.
• Ensure strict compliance with
  
  OSHA, NFPA 70E, and company safety procedures at all times.
• Participate in training and certification programs to maintain technical proficiency and product knowledge.

Required Qualifications

• Basic to advanced understanding of low and medium voltage power systems and components.
• Ability to read and interpretelectrical one-line diagrams and schematic drawings.
• Proficient in the use of test equipment and diagnostic tools for power systems.
• Strong organizational and communication skills; ability to manage service assignments independentlyor as part of a team.
• Willingness to travel regularly(domestic and occasional international), including overnight stays.
• Valid U.S. driver’s license andability to maintain a clean driving record.
• Capable of lifting and moving equipment weighing up to 50 pounds.

Preferred Qualifications

• Technical certification, militarytraining, or associate degree in Electrical Engineering, Power Systems, orrelated field.
• Experience with OEM systems including Russ electric, ASCO, GE/ABB, or CAT-ISO.
• Prior experience in field serviceenvironments and/or data center infrastructure.
• Familiarity with SCADA system sand communication protocols.
• Ability to independently perform
  
  ATS, PDU, and RPP startups, including firmware upgrades and systemcalibration.
• CPR, First Aid, and PPEcertification (or willingness to complete).
• Competitive salary based on experience and qualifications
• Company vehicle, tools, uniforms,laptop, and mobile device
• Paid training and technical certification support
• Opportunities for career progression in technical and leadership tracks