Field Service Technician; Northeastern

Position: Field Service Technician (Northeastern US)
Location: North East

What We Do

At SARSTEDT, we develop, manufacture, and distribute high-quality devices and consumables for medicine and scientific applications. Step into a manufacturing role that stands apart from the rest. At SARSTEDT, you'll work in one of the cleanest, most advanced, state-of-the-art environments in the area, with climate-controlled facilities, and a strong focus on precision and quality.

If you're looking for competitive pay and benefits, real stability, and a clean, comfortable work environment year-round, you'll find it here!

For over 65 years, SARSTEDT has built its reputation on long-term thinking, avoiding major layoffs, investing in our people, and growing talent through cross-training and continuous development. During the COVID-19 pandemic, while many companies faced layoffs, SARSTEDT cross-trained employees to keep our people working.

This isn't just a job, it's a place to build a secure career, grow your skills, and be part of a team that truly values its people.

What You'll Be Doing

Hit the road as a Field Service Technician where you will be hands-on with cutting-edge lab automation, solving real-world problems, and helping customers keep critical healthcare operations running.

• You are hands-on with strong people skills, bringing calm and confidence to customers while installing and servicing SARSTEDT laboratory automation equipment onsite with our valued customers
• Troubleshooting is your strength; you diagnose and repair electrical, mechanical, and pneumatic systems with a focus on first-time resolution
• Preventative maintenance comes naturally to you, ensuring reliable and consistent equipment performance
• You enjoy helping others by training and patiently supporting customers on proper equipment use and basic troubleshooting
• You are detail-oriented and take pride in completing clear, accurate service reports and documentation
• Staying organized is your superpower; you manage tools, parts, and inventory to be prepared for any situation
• You thrive on the move, coordinating travel and prioritizing service calls based on customer needs
• You communicate effectively, tailoring your approach to customers, teammates, and leadership
• Safety is always top of mind; you follow all procedures and ensure compliance at all times

What You Bring

• Associate's degree in electronics, mechanical technology, or related field (or equivalent experience)
• Hands-on experience with troubleshooting electrical, mechanical, or automated systems
• Working knowledge of pneumatics, schematics, and technical diagrams
• Strong problem-solving skills and ability to think independently in the field
• Customer-focused mindset with strong communication and interpersonal skills
• Ability to stay organized, manage time effectively, and work with minimal supervision
• Basic computer skills (Microsoft Excel, Word, and service reporting systems)
• Nice-to-Have:
  Field service, maintenance technician, or automation experience.
• Top candidates bring experience in medical devices, laboratory equipment, or manufacturing environments
  PLC or controls experience

Requirements

• Overnight travel is required (up to 75%+, including air travel)
• Valid driver's license and ability to operate a motor vehicle
• Ability to lift and move equipment up to 100 lbs. (occasionally)
• Ability to stand, walk, bend, kneel, and work in various environments for extended periods
• Ability to work safely around electrical systems and mechanical equipment
• Flexibility to adapt to changing schedules and customer demands

How We Reward You

• Compensation:
  Competitive base salary
• Paid Time Off:
  Generous paid time off for you to recharge
• Paid Holidays:
  Nine (9) company paid holidays
• Flexible Time Off:
  Two (2) additional floating paid floating holidays
• Wellness PTO:
  Two (2) hours of PTO for annual preventative care, including physical, or vaccinations
• Health:
  Affordable medical, dental, and vision plans, plus HSA and FSA options
• Wellness:
  Complimentary screenings and wellness assessments
• Fitness:
  Discounted gym memberships, fitness classes, and wellness challenges
• Mental Health:
  Confidential support resources for life and well-being
• Retirement: 401(k) with company match
• Leave Benefits:
  Paid parental leave
• Professional…