Field Installation Manager

Position Title - Field Installation Manager

Company - Shore Industries

Location - 3725 Payne Rd, Preston, MD 21655 — Onsite

Reports To - Mike (Owner / Operations)

Employment Type - Full-Time, Year-Round

Schedule:

Monday–Friday, typically 8 hrs/day. Overtime and occasional weekends as projects require. Some travel; overnight stays possible depending on project.

Direct Reports:

2 full-time year-round installers + 1 seasonal installer (team of
3)

Compensation:

$75,000–$95,000/yr based on experience + company vehicle + performance incentives.

Job Description

Position Summary

The Field Installation Manager serves as the leader of all installation and field operations for Shore Industries. This position is responsible for overseeing installation personnel, coordinating labor and resources, maintaining quality and safety standards, managing company assets and equipment, and ensuring exceptional customer satisfaction.

The ideal candidate is an experienced construction and field operations professional with strong leadership abilities, a commitment to accountability, and a passion for developing high-performing teams. This position works closely with Program Management, Sales, Production, and Executive Leadership to ensure projects are completed safely, efficiently, and to the highest standards of quality.

About Shore Industries

At Shore Industries, we exemplify Craftsmanship Excellence by delivering high-quality outdoor living products with meticulous attention to detail. Our culture embraces Innovation and Adaptability, allowing us to continuously improve and lead our industry forward.

Our core values guide everything we do:

• Service – Dedication to serving customers, community, and each other with positive impact.
• Honesty – Transparency and integrity in every interaction and every estimate.
• Ownership – Full accountability from first call through long-term performance.
• Results – Delivering impactful outcomes that customers can see, measure, and trust.
• Excellence – The highest quality in design, fabrication, and on-site execution.

We foster a culture of teamwork, accountability, continuous improvement, and professional growth while helping our employees achieve their personal, professional, and financial goals.

What Success Looks Like

• Projects completed safely, efficiently, and on schedule.
• High customer satisfaction and positive client relationships.
• Strong safety performance and OSHA compliance.
• Reduced installation callbacks and warranty-related issues.
• Productive, engaged, and accountable installation teams.
• Effective stewardship of company equipment, vehicles, and assets.
• Continuous improvement in quality, efficiency, and operational performance.

Responsibilities

• Lead and supervise the installation crew (2 full-time + seasonal), assigning daily work and holding the team to safety, quality, and timeline standards.
• Plan and run the install calendar — large shade-structure projects, porch enclosures, and service work — coordinating labor, materials, and equipment so jobs land on schedule.
• Be the on-site technical resource and decision-maker; resolve jobsite problems without escalating routine questions to ownership.
• Perform quality inspections on every install and drive down callbacks and warranty issues.
• Operate and supervise the safe use of equipment — skid steers, telehandlers, forklifts, augers, excavation equipment — and keep all vehicles, trailers, and lifts maintained, inspected, and documented.
• Manage the seasonal cycle: shade installs in spring, take-downs in fall, and a structured winter program of inventory, repair/warranty evaluation, and cleaning.
• Enforce OSHA-compliant practices and jobsite safety standards across the crew.
• Build the operational structure the role currently lacks — checklists, schedules, equipment logs, and repeatable processes.
• Support strong customer relationships by delivering clean installs and handling concerns professionally on site.
• Train, mentor, and develop installers to raise the overall capability of the team.
• Coordinate with sales and leadership so field execution keeps pace with the rising volume sales is generating.
• Maintain accurate records of jobs, productivity, and equipment usage.

What We're…