Project Team Leader

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Puro Clean of Greater Landover | Capitol Heights, MD
- Full-Time | Restoration & Mitigation

Build a Career Helping People Recover

Puro Clean of Greater Landover is looking for a dependable, experienced, and motivated Project Team Leader / Lead Restoration Technician to join our growing team.

This is a hands-on field leadership position for someone who can lead a crew, communicate professionally with customers, manage restoration projects, and still roll up their sleeves to get the work done.

Our team responds when homeowners, businesses, and property managers are dealing with water damage, fire and smoke damage, mold, biohazard situations, and other property emergencies. The work can be demanding, but it is also rewarding—you will help customers recover during some of their most difficult moments.

We operate with a One Team mentality and servant-leadership mindset, emphasizing professionalism, accountability, teamwork, continuous improvement, and exceptional customer service.

• Competitive pay based on experience, certifications, and demonstrated performance
• Performance-based advancement opportunities
• Paid training and professional development
• IICRC certification and continuing-education opportunities
• Online and mobile training courses
• Flexible scheduling when operationally possible
• Company uniforms
• Opportunity to grow into Project Management, Operations, Estimating, or other leadership roles
• Meaningful work helping families and businesses recover after property damage
• Supportive, team-oriented work environment

The Project Team Leader is responsible for managing assigned restoration projects in the field from initial setup through completion. You will lead technicians, coordinate daily production activities, communicate with customers and the office, properly document each loss, monitor drying and remediation progress, maintain equipment and vehicles, and ensure every project is performed safely, efficiently, and according to Puro Clean standards. You will serve as one of the primary representatives of Puro Clean on the job site.

Candidates must be comfortable communicating with homeowners, property managers, commercial customers, insurance professionals, subcontractors, and other project stakeholders. This is not a desk-only management position. The Project Team Leader actively participates in restoration and mitigation work while directing the team.

• Lead residential and commercial restoration projects from setup through completion
• Organize crews, equipment, materials, and daily jobsite activities
• Establish efficient job flow and clearly communicate daily objectives to technicians
• Perform and supervise water mitigation, structural drying, demolition, cleaning, fire and smoke restoration, mold remediation, odor control, contents handling, and related restoration services
• Monitor project progress and adjust equipment or work plans as conditions change
• Ensure work is completed according to Puro Clean procedures, industry standards, project requirements, and applicable safety practices
• Maintain clean, organized, and professional jobsites at all times

• Serve as a professional on-site representative of Puro Clean
• Explain the restoration process to customers in a clear and respectful manner
• Provide regular project updates and address customer concerns promptly
• Treat customers and their property with professionalism, empathy, and care
• Identify additional legitimate customer needs and communicate appropriate service recommendations
• Help deliver a world-class customer experience from arrival through project completion

• Complete job documentation accurately and on time
• Take and upload required photos throughout the project
• Record moisture readings, equipment placement, daily monitoring information, notes, customer approvals, and other required documentation
• Maintain accurate job files using smartphones, tablets, and company software
• Communicate job progress, challenges, customer concerns, and changes in scope to management
• Coordinate effectively with office staff, project managers, technicians, subcontractors, and other team members

• Lead by example on every job
• Train, coach, and mentor restoration technicians
• Assign tasks and ensure team members understand the scope of work
• Hold team members accountable for safety, quality, productivity, documentation, and professionalism
• Help develop technicians into future lead technicians and project leaders
• Promote a positive, respectful, and accountable team culture

• Properly set up, operate, monitor, clean, and maintain restoration equipment
• Ensure equipment is accounted for when placed and removed from jobsites
• Maintain clean and organized company vehicles
• Perform routine…