CASE Management Specialist Supervisor DJS Case Management Spec Supr Community

Main Purpose of Job

The Maryland Department of Juvenile Services (DJS) seeks a Case Management Specialist Supervisor to serve as the primary liaison between Case Management Specialists and the Juvenile Court. The incumbent provides guidance, consultation, and direction to staff appearing before the Court, communicates court directives, manages gatekeeping functions for Community Justice, reviews detention and commitment court orders, counsels juveniles and parents, monitors institutional placements, coordinates processing and distribution of case records and court orders, testifies in court regarding DJS policies and placement appropriateness, resolves daily operational issues, and directly supervises Case Management Specialists.

• Make recommendations concerning staff and advise management of operational needs and problems.
• Supervise the preparation and presentation of case materials in juvenile court.
• Review written reports for completeness, clarity, presentation, and proper casework and investigative technique.
• Supervise the communication of court actions involving youth to DJS and other appropriate agencies.
• Prepare detailed reports and formal recommendations for program planning and evaluation.
• Direct the establishment and maintenance of essential files.
• Schedule, assign, supervise, and evaluate the work of Case Management Specialists and support staff involved in casework services.
• Interpret departmental policies and programs for court personnel, law enforcement, other agencies, and parents.
• Provide direction and guidance to staff regarding the handling and resolution of case‑management issues.
• Conduct staff meetings, conferences, interviews, and training activities related to departmental policies and procedures.
• Keep abreast of developments in juvenile delinquency services through professional development activities.

Education: A Bachelor’s degree from an accredited college or university.

Experience: Three (3) years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community or residential setting.

• Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two (2) years of experience providing direct services to children in a community or residential setting.
• Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one (1) year of the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year‑for‑year basis for the required experience and education.

• A Bachelor’s degree in a Social or Behavioral Science major (e.g., Criminal Justice, Sociology, Human Relations, Psychology, Child and Adolescent Studies, or Social Work).
• At least one (1) year of supervisory experience in providing services to youth in a community or residential setting.
• At least one (1) year of experience supervising lower‑level Case Management Specialists in a community or residential setting.

• Employees are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed.
• Employees may be assigned duties requiring operation of a motor vehicle; applicable personnel must possess a valid motor vehicle operator’s license in Maryland.
• Employees at DJS Youth Centers may be required to complete a Board‑approved medication technician training program and possess a valid Maryland Board of Nursing (MBON) certification as a Medication Technician.

• U.S. Citizenship or Resident Alien status.
• Must be at least 21 years of age.
• A thorough background check, including fingerprinting and drug testing.
• An oral interview.
• Physical and psychological examinations.
• Employees are subject to substance abuse testing in accordance with State regulations.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who reflect the State’s diversity. DJS values the experience gained by Veterans, welcomes bilingual applicants and people with disabilities, encourages candidates with lived experience related to the criminal/juvenile legal system, and welcomes professionals transitioning from federal service.