Meaningful Services Coordinator

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Helpful Hearts Health Services Inc.

Location:

Owings Mills, Maryland, with regular travel to community and employment locations

Employment Type:

Full‑Time

Schedule:

Monday through Friday, with flexibility based on participant and program needs

Helpful Hearts Health Services Inc. is seeking an organized, dependable, and compassionate Meaningful Day & Employment Services Coordinator to coordinate Community Development Services, Day Habilitation, and Employment Services.

This is a hands‑on position that combines program coordination, staff oversight, community engagement, and direct Employment Specialist responsibilities.

The Coordinator will develop participant schedules, organize meaningful community activities, oversee assigned staff, review documentation, monitor program outcomes, and personally perform employment‑related duties such as Discovery, career exploration, employer outreach, job development, interview preparation, job placement, and employment follow‑up.

This is not solely an office‑based position. The selected candidate must be willing to work in agency, community, volunteer, and employment settings.

• Coordinate the daily operation of Community Development Services, Day Habilitation, and Employment Services.
• Develop weekly and monthly schedules based on each participant’s Person‑Centered Plan, goals, interests, preferences, abilities, and support needs.
• Plan meaningful, age‑appropriate activities that promote independence, community membership, social connections, skill development, self‑advocacy, and personal growth.
• Ensure community activities are purposeful and connected to participant goals rather than being selected solely for staff convenience.
• Provide participants with opportunities to make informed choices about their activities, services, and employment goals.
• Coordinate staffing assignments, transportation arrangements, participant attendance, and authorized service hours.
• Ensure services are provided according to approved authorizations, staffing ratios, schedules, and individual support needs.
• Monitor services in agency, community, volunteer, and employment settings.
• Regularly speak with participants to evaluate their satisfaction with services and identify concerns.
• Participate in Person‑Centered Plan meetings, team meetings, progress reviews, and other participant‑related meetings.
• Communicate with participants, families, Coordinators of Community Services, employers, and interdisciplinary team members.
• Identify and address barriers that may affect participant progress, community participation, or successful service delivery.
• Track participant progress and recommend changes to goals, schedules, activities, or support strategies when necessary.

• Complete Employment Discovery activities to identify each participant’s strengths, interests, skills, talents, support needs, employment preferences, and ideal working conditions.
• Gather information through participant interviews, observations, community‑based activities, family input, and team collaboration.
• Develop Employment Discovery profiles, visual or traditional résumés, employment plans, and recommended next steps.
• Assist participants with career exploration and making informed decisions about employment.
• Help participants complete job applications, prepare résumés, practice interview skills, and develop workplace readiness.
• Identify competitive integrated employment opportunities that match participants’ interests, abilities, and preferred working conditions.
• Conduct individualized employer outreach and job development.
• Build professional relationships with local businesses, workforce programs, community organizations, and other potential employment partners.
• Meet with employers to understand their workforce needs and identify opportunities that may benefit both the participant and employer.
• Assist participants during interviews, onboarding, orientation, and workplace training when…