Systems Software Engineer

The Role

This pivotal role drives the design and implementation of high-value features and the foundational Error-Reporting/Backtrace platform. This is a strategic product in the Sauce Labs portfolio, and you will be instrumental in enabling customers to analyze multi-dimensional data and debug at scale to resolve their business-critical production issues. Your solutioning and development expertise in native, low-level systems (Rust, C/C++) will accelerate the evolution of this intricate product with a highly performant custom columnar database.

Core Linux backend skills and a Dev Ops perspective are essential to design and evolve a scalable, maintainable platform. You will collaborate remotely with a global engineering team on new capabilities, enhancing backend performance, reliability, data analysis, and user experience. If you have compelling code to share, we would love to see it—we hire for demonstrable talent first!

• Extend core subsystems including work scheduling, networking (HTTP), storage, indexing, and data analysis. Performance-sensitive components are primarily in Rust and C/C++.
• Enhance platform observability by integrating bespoke and off-the-shelf Open Telemetry capabilities, encompassing metrics, tracing, and profiling, and evolving Grafana dashboards to provide deeper insights.
• Collaborate with business and management functions to develop and execute the product roadmap.
• Provide technical leadership, advising on investments, leading solution design and development, and mentoring junior staff.
• Participate in on-call rotation.
• Contribute to improvements in the software development lifecycle for increased velocity and quality.

• 7+ years of development experience in C/C++ and Rust.
• Demonstrable skill in developing specialized data structures, algorithms, and supporting infrastructure for real-world workloads.
• Solid experience with cloud platforms (GCP, AWS).
• Proficiency with live and post-mortem debugging tools.
• Expertise in the development of AI-driven features, as well as agents and skills integrated with internal workflows.
• Strong experience managing/scripting CI and scaling infrastructure using Dev Ops tools like Jenkins, Docker, Kubernetes, and Salt.
• You are autonomous, take initiative, and act on it.
• You stay current with the field, having read at least 2 relevant computer systems papers in the last year.
• You have a proven track record of collaboration and pragmatism, leveraging the strengths of others to build great products.

• Poland, Berlin, and the US:
  We operate on a hybrid basis, offering flexibility alongside collaboration with in-office days as required.
• India:
  We operate in-office 5 days a week to maximize team synergy and real-time collaboration and mentorship.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.