ServiceNow Administrator​/Developer

Responsibilities

• Join a team designing architecture and developing solutions that support organizational needs. We are seeking an innovative, motivated professional to contribute to a highly skilled team operating in a hybrid cloud environment.
• The ideal candidate will have strong hands‑on technical experience; AWS experience is a plus. Wvalue a collaborative team environment and a commitment to continuous learning and professional growth.
• install, configure, troubleshoot, upgrade, and maintain self-hosted Service Now implementations.
• Create custom workflows.
• Build service requests to meet business and technical requirements.
• Develop views and reports as needed.
• Implement integrations and process automation using Service Now Orchestration.
• Perform system, integration, and Section 508 compliance testing.
• Monitor application health, usage, and compliance.
• Assess current Service Now usage and recommend enhancements to improve efficiency.
• Develop scripts to automate routine tasks.
• Train and mentor junior team members.

• Active and current TS.SCI w FSP through MD
• Ten (10) years of experience as an SA
• Minimum of 2 years of experience as a Service Now Administrator/Developer.
• Linux/UNIX system troubleshooting experience.
• Development experience with JavaScript or other high‑level programming languages.
• Familiarity with web‑based user interfaces (HTML, XML, CSS).
• Experience creating and maintaining technical documentation.
• Demonstrated ability to mentor junior team members.
• Excellent communication and interpersonal skills.

• Experience managing a self-hosted Service Now instance, including performing required upgrades to core Service Now applications.
• Java development experience.
• Experience reviewing processes and implementing efficiencies.
• Service Now certifications are a plus (e.g., Administrator, Developer).

• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Compliance with DOD 8570.01-M with a minimum certification of IAT Level II. (CCNA – SECURITY; GICSP; GSEC; Security +; SSCP)

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Lentech, Inc. is an Equal Employment Opportunity (EEO) employer and considers all qualified applicants for employment without regard to race, color, religion, gender identification, national origin, sexual orientation, age, marital status, disability, protected veteran status, or any other factor prohibited by applicable law.