Delivery Driver

Overview

Delivery driver position with Team Washington, Inc. (Domino’s Pizza franchise) in the Washington, DC metropolitan area. This section retains essential responsibilities and qualifications related to the role.

• Makes deliveries of pizza and other items to residential and commercial locations on assigned routes.
• Inspects vehicle before deliveries.
• Reviews deliveries with customers to ensure products meet their needs.
• Maintains high standards of customer service during high-volume, fast-paced operations.
• Communicates clearly and positively with management and team members.
• Provides excellent customer service to encourage repeat customers, delivering professionally and promptly.
• Maintains ongoing communication with store and dispatcher to prioritize efficient routing.
• Handles currency and credit transactions quickly and accurately.
• Follows procedures for safe food preparation, assembly and presentation.
• Builds loyal customers through friendly interactions and consistent appreciation.
• Resolves complaints promptly and professionally.
• Takes initiative to find extra tasks when scheduled duties are complete.
• Assembles and folds boxes; affixes labels and promotional materials as needed.
• Assists with prep as needed.
• Reads order slips or receives verbal instructions to prepare orders according to specifications, often making several different orders simultaneously.
• Cleans, stocks and restocks work stations and display cases.
• Adheres to all quality standards, principles, guidelines and policies.
• Performs other duties as assigned.

• Promotes company policies and advocates for Team Washington.
• Ensures proper attendance and actions.
• Provides and receives positive feedback and/or constructive criticism.
• Maintains good communication with co-workers.
• Serves as a resource for co-workers.
• Cross-trains and learns how the role interacts with other departments.
• Works with management to solve problems, providing suggestions as needed.
• Maintains a clean and organized work area and takes ownership of surroundings.
• Maintains appropriate confidentiality in information.

• To perform this job successfully, the individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Be at least eighteen (18) years of age with two (2) years of driving experience; possess a valid state driving license.
• Have use of a properly maintained, licensed and street-legal vehicle capable of driving up to 100 miles per day.
• Maintain minimal or higher insurance coverage as mandated by state law.
• Ability to pass applicable Company Motor Vehicle Report (MVR) and background checks. Possess a cell phone to use for calling customers.
• Be capable of reading a map, locating addresses and interpreting GPS directions within the delivery area.
• Navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
• Excellent written and verbal communication skills for interactions with management and customers, taking and processing orders.
• Strong multi-tasking abilities.
• Ability to function in a dynamic, fast-paced environment and adjust to changing priorities.
• Ability to work independently and as part of a team.
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.