Dispatcher, Transportation

Job Summary

Assure all routes are filled and provide timely instructions and responses to requests for information throughout the day from both drivers and customers.

• Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries.
• Respond to customer inquiries and needs in a timely manner.
• Use computer system to retrieve schedule and asset information.
• Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible.
• Update, prepare, and dispense the daily route schedule.
• Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed.
• Make and schedule appointments with customers that require delivery appointments.
• Route drivers according to their skill set and available DOT mandated Hours of Service regulations.
• Complete a variety of daily reports and clerical duties.
• Ensure correct departments have all necessary paperwork for on time delivery departure.

• Education:
  
  High School Diploma.
• Work Experience:
  
  2 years’ experience with handling inbound/outbound call taking, scheduling and/or administrative work.

The anticipated salary range for this position is $23.25 – $33.75 hourly. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits include health insurance, life and disability, 401(k) contributions, paid time off, and additional benefits for employees working 30 or more hours per week on average. For employees working less than 30 hours per week, benefits include 401(k) contributions, paid time off, and access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.