Dispatcher, Transportation

POSITION SUMMARY

U.S. Auto Force, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships.

As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. You will create and manage routes, ensure drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. Auto Force when interacting with customers and other internal teams.

Schedule:

Monday–Friday 6:00am–2:30pm

• Ensure drivers complete all required daily paperwork: driver logs, pre and post‑trip inspections, and fuel receipts.
• Ensure drivers complete customer returns within 3 days of creation.
• Assist with will‑call customers.
• Assist with reviewing Samsara driving alerts.
• Track drivers on Elite and close out all routes and open orders daily.
• Train drivers on PIV, tablet, and safety expectations (may involve road tests).
• Complete all routing requests before scheduled cut‑off times.
• Serve as backup for Dispatch Supervisor and EComm.
• Assign lines to be pulled by material handlers for will‑call and metro routes.
• Answer phone calls in a professional and timely manner.
• Communicate effectively with call center, sales, customers, drivers, and other locations.
• Spot check trucks for cleanliness and compliance, and assist drivers during breakdowns.
• Back up drivers, pull orders, and operate power equipment as needed.
• Promote and maintain a safe working environment for all team members.

The duties listed in this job description are not exhaustive. Team members may be asked to perform other job‑related tasks and follow any job‑related instructions given by their supervisor, subject to reasonable accommodations.

• Must be 21 years or older (mandatory company policy).
• Must possess a valid driver’s license and maintain a good driving record in compliance with our driver policy.
• At least 1 year of professional driving experience (cube van, box truck, or semi) and satisfactory completion of a company road test by a qualified assessor.
• At least 1 year of experience in the transportation industry.
• Knowledge of DOT regulations and legal requirements for drivers.
• Excellent communication, customer service, and organizational skills.
• Ability to be trained and safely use powered industrial trucks (forklifts) and high‑reach lifts; must pass a forklift certification test.
• Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds.
• Ability to exert a pushing force of up to 40 pounds while working with barrels and industrial/agricultural tires.
• Ability to follow instructions and safe operating procedures.
• Demonstrated ability to provide quality customer service.
• Ability to work overtime as needed.
• Successfully pass a pre‑employment drug test (non‑THC).
• Valid DOT Medical Card or the ability to obtain one per DOT/FMCSA guidelines and requirements during the hiring process.

• Highly competitive wages starting at $23.00+/hour.
• Weekly pay.
• Work boot reimbursement program.
• Healthcare benefits available on the first day.
• 401(k) with generous employer contribution and match.
• Paid vacation, sick time, and holidays.
• On-the-job training and skill development.
• Tuition reimbursement.
• Employee discount programs.

While performing the duties of this job, the employee must be able to lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. The employee may also exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) and use of mechanical equipment is required. Protective equipment such as steel or composite toe boots, safety vest, safety harness, seatbelt, and self‑retracting lifeline (SRL) is mandatory.

All equipment is provided by U.S. Auto Force except for steel/composite toe boots. Work may involve exposure to weather conditions, moderate noise levels, and fumes associated with tires and lubricants.