Shipping Department Manager

Location: Laurel

## Shipping Department Manager Apply locations:
SES Laurel, MDtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R262384
** About Shepherd Electric Supply
** Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.

Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.
** Why This Role Matters
** Shipping is the last checkpoint before a promise is kept or broken. Every order that leaves this facility on time, complete, and correctly documented is a commitment fulfilled to a contractor counting on those materials to stay on schedule. Every error — wrong product, missing documentation, late departure — lands on a job site and on our reputation.

The Shipping Department Manager owns that final checkpoint across a 100,000-square-foot distribution center with a 20-person team. At a facility running multiple shifts, the outbound function cannot afford to be reactive — it has to be disciplined, organized, and accurate from the moment staging begins to the moment the last truck rolls out. You set the standard, build the team, and own the outcomes every day.
** Work Shift and

Hours:

*** Monday - Friday, 10:00am - 7:00pm or depending on business needs.
** Compensation Details:
*** The expected base salary for this position is between $65,000 - $75,000 annually depending on experience.
** Key Outcomes -*
* * Organized by what matters, not just what you do.
*** Outbound Fulfillment & Shipping Accuracy
*** Ensure every outbound order leaves clean — right product, right quantity, complete and accurate documentation
* Verify shipping documentation is complete on every outbound shipment before departure — no exceptions
* Prioritize time-critical and priority-flagged orders with urgency and direct communication to affected teams
* Coordinate staging so drivers load efficiently and depart on time, every route, every day
* Ensure will-call orders are staged and ready before customers arrive
** Team Leadership & Development
*** Select, onboard, and develop a 20-person shipping team — including leads — so the function executes without depending on heroics
* Coach and hold team members accountable through direct, consistent feedback — not just documentation
* Manage timecards, performance evaluations, and day-to-day accountability with consistency and fairness
* Delegate clearly, follow up on completion, and build a crew that holds itself to a standard
* Escalate performance or conduct concerns to the Operations Manager promptly and without delay
* Develop leads so the shipping function has depth and continuity across all shifts
** Inventory Integrity & Receiving Support
*** Oversee inbound receiving processes as needed — ensuring freight is received accurately and exceptions are documented before product enters inventory
* Manage fulfillment, inventory, and receiving staff coordination to keep inbound and outbound flow moving without bottlenecks
* Treat inventory discrepancies as signals requiring root cause investigation, not isolated incidents to close out
* Flag recurring discrepancy patterns to the Operations Manager for systemic review
** Fleet & Delivery Coordination
*** Coordinate with dispatch and drivers to ensure on-time, accurate outbound delivery across Southern and Western Maryland, Washington DC suburbs, and Northern Virginia
* Assist with truck maintenance coordination — report needs proactively so vehicles are never a reason for a missed route
* Partner with dispatch and branch operations to resolve delivery exceptions in real time, not after the fact
** Equipment, Facility & Safety
*** Maintain safe, organized shipping operations — staging areas clear, equipment functional, hazards addressed before they become incidents
* Oversee pre-shift equipment inspections and ensure maintenance needs are…