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Customer Care Lead — Lawn & Garden
Job in
Marysville, Union County, Ohio, 43041, USA
Listed on 2026-08-30
Listing for:
Hawthorne Gardening Co.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Scotts Miracle-Gro is hiring a Consumer Services Coordinator in Marysville, Ohio. You will support customers by phone, chat, and email, delivering expert advice on lawn and garden products and care solutions. You will troubleshoot issues and guide Tier 1 agents to resolve problems efficiently.
Role requires 3+ years in customer service, leadership ability, and strong communication. Enthusiastic about customer success and comfortable with flexible schedules and working across departments.
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