Endpoint Administrator

Endpoint Management Administrator (SCCM / Intune / Imaging / Patching) KEY RESPONSIBILITIES

The Endpoint Management Administrator is responsible for the deployment, configuration, maintenance, and lifecycle management of enterprise endpoint systems. This role ensures devices are securely configured, up-to-date, and compliant with organizational policies using tools such as Microsoft Endpoint Configuration Manager (SCCM/MECM), Microsoft Intune, and related technologies.

The position focuses on software deployment, patch management, operating system deployment (OSD), and endpoint compliance across Windows-based environments, with increasing emphasis on modern device management (MDM) and cloud integration, using AI for automation of common tasks wherever possible.

Administer and maintain SCCM/MECM and Microsoft Intune environments, including AD groups, collections, policies, compliance baselines, and configurations for co‑management between SCCM and Intune.

Package, test, and deploy applications using SCCM and/or Intune, maintaining application lifecycle (install, update, retire).

Troubleshoot deployment failures and optimize delivery methods.

Manage monthly patch cycles using SCCM, WSUS, and/or Intune to ensure timely deployment of security updates and critical patches, monitoring patch compliance and reports.

Build and maintain task sequences and/or Auto Pilot configurations for imaging, managing gold images and driver packages to support hardware refresh and provisioning needs.

Enforce security baselines and compliance policies, and endpoint protection configurations, assisting with vulnerability remediation and audit requirements.

Develop and maintain Power Shell scripts to automate administrative tasks, improving efficiency of deployments and reporting.

Monitor endpoint health, deployment status, and compliance metrics, troubleshooting issues related to software installs, updates, and device management while providing Tier 3 support for endpoint-related incidents.

Maintain technical documentation for processes and systems and generate reports on patch compliance, deployment success rates, inventory, and other items as defined.