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IT Service Desk Lead — Incident & Change Leader (Onsite

Job in Marysville, Union County, Ohio, 43041, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Project Manager, IT Support
Salary/Wage Range or Industry Benchmark: 90000 - 115000 USD Yearly USD 90000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Lead — Incident & Change Leader (Onsite)

Honda is seeking an experienced IT Service Desk Lead to serve as the primary interface between business stakeholders, IT operations, and managed service providers. The role ensures seamless service delivery, strong change governance, and high-quality support operations while driving continual improvement across Service Desk processes.

The position requires 5–8 years in ITSM/IT Operations, a STEM degree or equivalent, and certifications.

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