ServiceNow ITSM CMDB Developer
Listed on 2026-09-02
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Software Development
Software Engineer, Senior Developer, Software Architect, Javascript
Service Now Senior Developer / Technical Lead
Location: Marysville, OH
Onsite Requirements: Fully Onsite
Employment Type: Contract
Contract Duration: 3 Years
Compensation: $70-80/hour
We are seeking an experienced Service Now Senior Developer / Technical Lead to join a long-term, three-year Service Now engagement in Marysville, Ohio. This role will serve as a senior technical resource responsible for designing, developing, integrating, and enhancing Service Now solutions across a complex enterprise environment.
The ideal candidate will bring strong hands-on Service Now development expertise, advanced scripting capabilities, integration experience, and a deep understanding of CMDB, Discovery, CSDM, and the broader Service Now platform. This individual will also provide technical leadership, mentor junior developers, and collaborate closely with product owners, architects, and delivery teams.
Day-to-Day Responsibilities- Lead complex Service Now enhancements, custom development, and platform improvements.
- Develop advanced Service Now solutions using Glide scripting and scoped applications.
- Design and implement integrations using REST, SOAP, webhooks, Integration Hub, and MID Server.
- Configure, optimize, and troubleshoot CMDB and Discovery implementations.
- Support CSDM mapping, data modeling, and configuration management initiatives.
- Implement and enhance Service Now Now Assist and GenAI capabilities.
- Develop and optimize Performance Analytics, Service Portal, Flow Designer, and related platform capabilities.
- Conduct code reviews and ensure development follows Service Now best practices.
- Troubleshoot complex technical issues and identify opportunities for platform optimization.
- Mentor junior Service Now developers and provide technical guidance across the team.
- Collaborate with product owners, solution architects, business stakeholders, and delivery teams.
- Participate in SAFe Program Increment (PI) planning and contribute to technical planning activities.
Skills & Qualifications
- 5–8+ years of hands-on Service Now development experience.
- Advanced Service Now scripting experience, including Glide APIs and scoped applications.
- Strong experience developing Service Now integrations using REST and SOAP.
- Experience with webhooks, Integration Hub, and MID Server.
- Strong knowledge of CMDB, Discovery, and Configuration Management practices.
- Experience with CSDM mapping and Service Now data structures.
- Hands-on experience with Flow Designer, Service Portal, and Performance Analytics.
- Strong troubleshooting, problem-solving, and technical design capabilities.
- Experience conducting code reviews and maintaining development standards.
- Ability to work effectively with architects, product owners, developers, and business stakeholders.
- Willingness and ability to work fully onsite in Marysville, OH
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Skills & Qualifications
- Service Now Certified System Administrator (CSA).
- Service Now Certified Application Developer (CAD).
- CIS certifications, particularly ITSM, Discovery, or CMDB.
- Hands-on experience implementing or enabling Service Now Now Assist / GenAI capabilities.
- Experience working within SAFe or other scaled Agile delivery environments.
- Previous experience mentoring junior Service Now developers.
- Experience supporting large-scale, enterprise Service Now implementations.
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