Customer Service Rep​/Account Services Associate​/Inside Sales Assistant

About Your Future with Service Partners

About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve.

Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

• In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers.
• If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
• Ability to maintain a positive rapport with customers, providing world class service.
• Exemplary customer service skills, analytics and problem- solving skills.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
• Any other duty, task, or responsibilities as assigned.

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver’s license is required.
• 1- 2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.
• PLEASE NOTE:
  
  We are looking for an individual with proven success learning new computer systems and processes. This is a wonderful team environment, and we are hoping to bring on board a candidate who will align with our vision!

The compensation range for this specific position is $21 to $23 per hour, solely, with experience. (Note that the other compensation amount advertised in this job post reflects what is a national average and is NOT SPECIFIC TO THIS POSITION).

As a customer service representative, you will be heavily engaged with customers: on the phone, via E-Mail and face-to-face carrying out a combination of order taking and input as well as assessing current customer needs.

WE CAN'T WAIT TO MEET YOU!

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