Business Office Specialist - Shared Service

We Are Inspired to Serve. Join us! This position will have oversight of the community business office. They will act as a liaison between community leaders and Central Office Shared Services to help with monthly revenue and expense cycle management as well as support the monthly financial close. This position is expected to deliver outstanding accounts receivable results and customer service while maintaining a working relationship with all internal and external customers.

• Prepare monthly private pay resident billing and hospice billing.
• Cash receipts management; application to private pay accounts.
• Collection procedures of private pay accounts, per organization policy.
• Participate in third party billing by uploading ancillary charges.
• Answer resident/family billing questions.
• Provide supporting statements/claims to LTC insurance providers, upon request.
• Audit changes to resident contact/financial information in billing software.
• Report resident movements in database software.
• Liaison to the Central Office Shared Services for data requests and reporting.
• Facilitate annual distribution of estimated tax deductions and related documents.
• Participate in annual resident financial updates.
• Manage resident trust accounting and reporting, including documenting activity in database and generating resident statements.
• Monitor use of petty cash on hand, ensuring drawer balances tie out to expected balances and facilitate the replenishment of funds. Process manual checks from petty cash account.
• Oversee the credit card merchant program, device inventory management, documentation/reporting transactions, and train staff on CC payment process.
• Entrance fee refund tracking and processing.

• Ensure timely application.
• Identify eligibility.
• Calculate benefits.
• Update annual benefits.

• Required Degree:
  High School Diploma.
• Preferred Degree:
  Associates or Bachelor’s Degree in Business Administration.
• At least 3-5 years of related experience in accounting or business office atmosphere.
• Healthcare billing preferred.

• Excellent computer skills, including proficiency in Microsoft Office products.
• Intermediate Excel skills.
• Excellent attention to detail.
• Excellent communication skills, both oral and written.
• Forward-thinking and continuous improvement mindset.
• Stays current and knowledgeable in the field.
• Ability to work effectively within a large, matrix organization.

$25.52 - $35.13 per hour. Reasonable estimate of the pay range for this position is $25.52 - $35.13 per hour. Numerous factors are considered in determining the actual offered rate of pay, including job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

• Medical, dental, and vision insurance.
• Employer-paid group term life and disability.
• Paid Time Off (PTO) & six paid holidays.
• 403(b) with a 3% employer match.
• Fitness center use at most facilities.
• Life, AD&D.
• Tuition assistance and scholarships.
• Employee assistance program.
• Legal services, home/auto insurance, discount purchasing program.
• Pet insurance.

Covenant Living and Covenant Care Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.