Administrative Assistant​/Front Desk Recptionist

B & T Health is a professional outpatient mental health clinic dedicated to providing compassionate, evidence-based care to individuals, couples, and families in our community. Our team values professionalism, confidentiality, and creating a welcoming environment where clients feel safe and supported.

We are seeking a reliable, organized, and professional Administrative Assistant / Front Desk Receptionist to serve as the first point of contact for clients and to support the daily administrative operations of the clinic.

The Administrative Assistant / Front Desk Receptionist plays a vital role in ensuring the clinic operates smoothly and efficiently. This position requires strong organizational skills, attention to detail, professionalism, and a clear understanding of HIPAA regulations and the importance of maintaining strict confidentiality when handling protected health information (PHI).

• Greet and check in clients in a professional and welcoming manner.
• Schedule appointments and coordinate meetings for clinical staff.
• Maintain and organize medical records in accordance with HIPAA and agency policies.
• Assist with maintaining Human Resources files and documentation
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• Ensure all client information and records are handled with strict confidentiality.
• Coordinate administrative tasks such as scanning, filing, and documentation management.
• Assist leadership with administrative support and meeting coordination.
  
  Maintain a clean, organized, and professional front office environment.
• Perform light office upkeep including tidying the waiting area and common spaces.
• Communicate professionally with clients, staff, and outside partners.

• Previous administrative or front desk experience preferred (healthcare or mental health setting a plus).
• Strong organizational and time-management skills.
• Professional communication and interpersonal skills.
• Ability to handle sensitive information with strict confidentiality
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• Basic knowledge of HIPAA regulations or willingness to learn.
• Comfortable interacting with clients in a mental health setting with empathy and professionalism.
• Proficiency with computers, email, scheduling systems, and basic office software.
• Ability to multitask in a fast-paced environment.

• Competitive starting pay of $20 per hour
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• Opportunity for pay increases based on performance and reliability.
• Supportive and professional work environment.
• Meaningful work supporting mental health care in the community.