Receptionist​/Customer Service Rep​/Billing - Maryville TN

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Maryville, TN, US

3 days ago Requisition

Empire Distributors Inc, A Leading Beverage Distributor is now hiring a Receptionist/ Customer Service/ Billing Representative. Our company offers competitive wages, potential growth opportunities, and excellent benefits that include, but aren't limited to healthcare, retirement benefits, paid time off, company paid life insurances, and supplemental Aflac and legal plans.

Pay $18.00 per hour

Summary

Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel; greets customers and guests, and provides basic customer service by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Essential Duties and Responsibilities include the following.

• Composes and types routine correspondence using word processing programs.
• Prepares spreadsheets and presentations using appropriate software.
• Distributes monthly price changes to Wine division.
• Assists in data entry for monthly programming and pricing.
• Assists in creating pricing within Sales Portal.
• Answers incoming calls and responds appropriately.
• Answers supplier questions and completes their requests.
• Prepares and updates trackers for Wine Sales.
• Updates corporate Sales calendar & Wine/PTO calendar per management’s requests.
• Coordinates and schedules meetings and appointments for Wine division.
• Assists management in completing month-end processes.
• Prepares sales history and pricing information for supplier meetings.
• Prepares for sales staff tastings/GSM’s.
• Prepares outgoing mail and correspondence, including e-mail and faxes.
• Assists Management and Sales Representatives with new accounts as needed.
• Prepares Wine printing bill backs.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of VFIN Accounting software;
Internet software;
Microsoft Excel Spreadsheet software;
Microsoft Word-Word Processing software and ERome and Sales Portal Order processing systems.

“ Empire is proud to be an equal opportunity employer and a drug free workplace. We are committed to ensuring that all employment decisions are made on the basis of qualification, merit, and business need; without regard to race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disabilities, national origin, veteran status or any other basis covered by appropriate law.

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