Customer Service Representative (CSR 1

Customer Service Representative (CSR
1) (Administrative)

Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.

As a Customer Service Representative, you’ll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.

• Greet and assist customers in person and by phone
• Process loan applications and payments
• Answer questions about accounts and loan options
• Work with customers to find solutions if they become past due
• Maintain accurate customer records
• Work with your team to meet branch goals

• Strong people and communication skills
• Dependable and organized
• Positive attitude and strong work ethic
• Customer service or retail experience preferred

• Monthly performance bonuses up to $1300
• Paid training
• Paid time off
• Opportunities for promotion
• Many of our managers started as Customer Service Representatives.

Qualified applicants should have:

• Strong communication, organizational, and problem-solving skills
• Prior Finance, Retail, or Sales experience
• Ability to work beyond our standard weekday hours if necessary to meet business goals
• Basic Computer Proficiency
• High school diploma or equivalent
• Valid drivers license, reliable personal transportation