Guest Services Assistant

Job Details

Job Location:

Maryville College - Maryville, TN 37804

Guest Services Assistant

Clayton Center for the Arts

Director of Operations & Guest Services

12 Months

Flexible; based on performance and event schedules

Part-Time, 20–25 hours per week; evening and weekend availability required

$15.00 per hour

Maryville College is a nationally ranked institution of higher learning and one of America’s oldest colleges. For more than 200 years, we’ve educated students to be giving citizens and gifted leaders to study everything so that they are prepared for anything. Our graduates are equipped to address complex problems, engage with diverse communities, and launch meaningful careers.

Nestled in Maryville, Tennessee, between the Great Smoky Mountains National Park and the city of Knoxville, our campus combines the beauty of a rural setting with the advantages of an urban center. With a wide range of academic programs and a strong tradition of career preparation, our alumni live “strong of mind and brave of heart,” carrying forward our Presbyterian founder’s charge to do good on the largest possible scale.

At Maryville College, we offer more than a mission—we offer support. Our employees receive a comprehensive benefits package including medical, dental, and vision coverage; a generous paid time off program; a retirement plan with an employer match of up to 5%; tuition benefits for employees, spouses, and dependents; and the opportunity to grow in a collaborative community that values professional excellence and personal well-being.

“Maryville College prepares students for lives of citizenship and leadership as we challenge each one to search for truth, grow in wisdom, work for justice and dedicate a life of creativity and service to the peoples of the world.”

• Scholarship:
  We commit ourselves to lifelong curiosity and learning, to the search for knowledge, and to intellectual creativity.
• Respect:
  We commit ourselves to honor the worth, dignity, and freedom of ourselves and all creation, and to treat others as we wish to be treated.
• Integrity:
  We commit ourselves to truth, honesty, dependability, and responsibility in all our actions and relationships.

The Guest Services Assistant supports front-of-house and guest services operations at the Clayton Center for the Arts, helping create a welcoming, professional, accessible, and memorable experience for guests attending performances, events, exhibitions, and community programs. The position contributes to the success of the Clayton Center by providing excellent customer service, supporting ticketing and event operations, and assisting with hospitality and audience engagement.

The Guest Services Assistant serves as a primary point of contact for guests of the Clayton Center for the Arts. Working under the Director of Operations & Guest Services, this position provides support for ticketing, front-of-house operations, performances, rentals, receptions, donor gatherings, and other special events.

The Guest Services Assistant works collaboratively with Box Office, Guest Services, technical, and administrative staff to ensure smooth event execution and a consistently high standard of hospitality. The position requires flexibility, professionalism, reliability, and regular evening and weekend availability.

• High school diploma or equivalent required.
• Additional education or training in hospitality, customer service, arts administration, tourism, communications, or a related area…