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Guest Engagement Specialist
Job in
Maryville, Blount County, Tennessee, 37803, USA
Listed on 2026-09-20
Listing for:
Smokymountains
Full Time
position Listed on 2026-09-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Seasonal / Summer
Job Description & How to Apply Below
Guest Engagement Specialist - $20
Express is hiring for MULTIPLE Seasonal
Guest Engagement Specialist positions for acompany in Knoxville, TN.
- Provide exceptional service via phone, email, chat, and text.
- Assis guests with placing orders to answering billing questions.
- Navigate multiple systems and applications
- Heavy documentation of customer interactions
- Contribute to a positive, collaborative team environment during the busy season
Qualifications:
- High school diploma or equivalent
- Outstanding written and verbal communication
- Highly proficient on a computer and computer programs such as Google Workspace
- Comfortable lifting up to 15 lbs
- Comfortable to sit for extended periods of time
- Availability to work evenings and weekends
- Previous experience in customer service required
Shift:
- Seasonal from (OCT - JAN)
- Training is M-F, 9AM - 5:30.
- After training, schedule subject to change.
- Must have availability for evenings and weekends throughout peak season.
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