Keyholder Mashpee Commons

Crew Position

Southern Tide, LLC At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service. We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!

• The Keyholder assists with daily operations of the store, including sales, customer service, and safeguarding assets.
• Understands the Southern Tide brand, lifestyle, and merchandise.
• Presents and sells merchandise consistent with the brand, providing suggestions to customers.
• Provides merchandising suggestions to management to improve sales.
• Builds a personal client book.
• Learn and troubleshoot the point‑of‑sale system, performing routine register transactions, inventory receiving and transfers, opening/closing registers, and store.
• Shares product knowledge to provide recommendations and professional service to enhance the shopping experience.
• Actively participates in store‑related meetings, working towards exceeding sales and service performance goals set by store management.
• Operates the store consistently with company policies and procedures.
• Provides ideas to grow and improve the business (merchandising, staffing, floor displays, fixturing, advertising, promotion, hours of operation, etc.).
• Safeguards assets and maintains inventory integrity.
• Prevents inventory shrink.
• Assists in cycle counts and year‑end physical inventory.
• Opens/closes registers and store in the absence of the manager or assistant manager.

• Strong attention to detail.
• Proficient oral and written communication skills.
• Appreciates teamwork and interaction with others.
• Multitasks and stays organized; takes initiative when needed.
• Enjoys a fast‑paced environment with minimal supervision.
• Is flexible and problem‑solving.

• High school diploma or GED.
• 2+ years of retail experience.
• Advanced computer skills, Excel and Word.
• Ability to bend, stoop, kneel; lift up to 50 lbs.
• Works varied hours, including nights, weekends, and holidays.

Pay range: $18-$22 per hour, depending on experience.

Southern Tide is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑day use of marijuana, or any other characteristic protected by law.

If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at HRRecruiti or 1‑888‑725‑1899.