Keyholder Mashpee, MA

Keyholder responsibilities include assisting with daily operations of The Beaufort Bonnet Company retail store, involving sales, customer service, and safeguarding store assets. The Keyholder will understand the brand, lifestyle, customer, and merchandise.

• Present and sell merchandise consistent with the brand by interacting with customers and providing merchandise suggestions.
• Provide suggestions to management for merchandising that may improve sales.
• Build a personal client book.
• Use the POS software system effectively, learning the system and troubleshooting in the absence of the Store Manager and Assistant Store Manager.
• Perform routine register transactions, inventory receiving and transfers, and opening/closing of registers and the store.
• Learn, reference, and share current product knowledge with customers, providing recommendations and professional service to enhance their shopping experience.
• Actively participate in all store‑related meetings, working toward exceeding sales and service performance goals set by store management.
• Operate the store consistently with prescribed company policies and procedures.
• Provide ideas to grow and improve the business, including merchandising, staffing, floor displays, store fixtures, advertising, promotion, hours of operation, or any other ideas.
• Safeguard inventory integrity, prevent shrink, assist with cycle counts and year‑end comprehensive physical inventory.
• Open/close registers and the store in the absence of the manager or assistant manager.

• High school diploma or GED.
• 2+ years of retail experience.
• Advanced computer skills; proficiency in Excel and Word.
• Physical ability to bend, stoop, kneel, lift up to 50 lbs, and work varied hours including nights, weekends, and holidays as needed.
• Strong attention to detail with proficient communication skills (oral and written).
• Appreciates teamwork and interacting with others.
• Can multitask and keep everything organized, taking initiative when needed.
• Enjoys fast‑paced environment with minimal supervision or direction.
• Comfortable being flexible and solving problems.

This company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making, lawful off‑duty use of marijuana, or any other characteristic protected by law, or any combination of two or more of the characteristics listed here.