Guest Marketing Specialist

Career Opportunities with Capital Vacations

A great place to work.

Careers At Capital Vacations

Current job opportunities are posted here as they become available.

To learn more about working for Capital Vacations, please view our video below:

Guest Engagement | Lead Generation | Hospitality | Performance-Driven Earning Opportunity

Capital Vacations is one of the fastest-growing companies in the vacation ownership sector of the hospitality industry. We provide best-in-class service and an exceptional vacation experience, giving our members access to 90+ internal club destinations and thousands of additional vacation destinations.

Were growing our team on Cape Cod, Massachusetts
, one of New Englands most sought-after vacation destinations. With its beautiful beaches, charming coastal communities, and steady flow of vacationing guests, Cape Cod provides an exciting environment for professionals who enjoy hospitality, meeting new people, and creating memorable experiences.

Were looking for an outgoing, energetic Guest Marketing Specialist to join our Cape Cod team.

This is a guest-facing marketing and lead generation position for someone who enjoys meeting new people, building relationships, and creating excitement. Youll interact with guests and owners staying on property, learn about their vacation needs, and introduce them to opportunities to learn more about Capital Vacations.

Your ability to connect with guests and generate qualified opportunities directly contributes to your earning potential. This is an ideal role for someone who enjoys a fast-paced, goal-oriented environment and wants their performance to be recognized and rewarded.

If you have a background in hospitality, sales, retail, automotive, customer service, promotions, lead generation, or another people-focused environment
, your ability to connect with people can translate into success in this role.

As a Guest Marketing Specialist, youll be responsible for creating positive guest interactions and generating qualified opportunities for our Sales team.

Engage guests and owners in friendly, professional conversations

Generate excitement and interest around the Capital Vacations vacation experience

Invite qualified owners to attend an Owner Update

Invite qualified non-owners to attend a Capital Vacations presentation

Identify guest needs and generate qualified leads for the Sales team

Build rapport quickly and create a memorable guest experience

Assist guests and owners with on-site and off-site needs

Provide guests and owners with a smooth, friendly, and efficient check-in experience

Answer inbound calls and make outbound calls when needed

Maintain knowledge of local Cape Cod shows, attractions, restaurants, activities, beaches, and destinations

Accurately complete required paperwork, reports, and documentation

Responsibly handle cash when applicable

Consistently meet or exceed established performance standards

Follow company policies, procedures, and applicable laws

Maintain confidentiality and professionalism when handling guest information

Perform other duties as assigned

The best Guest Marketing Specialists are people people
.

You don't need to have a traditional marketing background. We're looking for individuals who are comfortable approaching others, starting conversations, building rapport, and getting people excited about an opportunity.

This role is particularly well-suited for someone who is motivated by performance and enjoys having a direct connection between their results and their earning potential.

Hospitality or hotels

Retail

Automotive

Events or promotions

Call centers

Vacation ownership

Other high-energy, customer-facing environments

High School Diploma or GED

Previous lead generation, marketing, hospitality, or customer-facing experience preferred

Previous OPC or In-House Marketing experience preferred

Outgoing and confident personality

Strong verbal and written communication skills

Highly motivated with a positive attitude

Comfortable working toward performance goals

Strong attention to detail and organizational skills

Basic computer skills and proficiency with Microsoft Office

Ability to work effectively as part of a team

Flexible schedule nights, weekends, and certain holidays are REQUIRED

At Capital Vacations, were creating opportunities for people who are motivated by people, performance, and growth.

Youll work in a fast-paced hospitality environment on Cape Cod
, surrounded by vacationers who are there to enjoy everything the area has to offer. Its an environment where every conversation is an opportunity to create a positive experience and connect a guest with something new.

And because this is a performance-driven role
, your ability to engage guests, generate qualified opportunities, and consistently deliver results has a direct impact on your earning potential.

This role allows you to build valuable experience in:

Whether…