Administrative & Kitchen Support Specialist; Community Kitchen

Community Kitchen - Administrative & Kitchen Support Specialist

Part-time position available with the Community Kitchen, a non-profit entity in Mason City, Iowa. Duties include administrative office support; kitchen support; and providing excellent support to clients, staff, and community partners for multiple programs. Applicants must be 18 years of age or older.

Starting rate of pay is $16.00 to $18.00 per hour depending on qualifications. This is a position with Community Kitchen, not Cerro Gordo County.

• Part-time – typically Monday through Friday, 5 hours/day, 25 hours/week
• Schedule - typically 8:30 am to 1:30 pm unless providing time-off coverage for other employees
• Occasionally required to work evenings and Saturday when providing time-off coverage for others
• Occasionally required to work weekday holidays to cover office needs for the Meals on Wheels program, which delivers on all weekday holidays. Will be paid for hours worked plus receive a paid floating holiday to be used at a later date
• Location:
  
  In-person, Mason City, IA
• Wage: $16.00 to $18.00 per hour depending on qualifications; hourly non-exempt
• Paid time-off for holidays when the organization is closed
• Paid vacation time-off
• IPERS retirement plan
• Job Summary

Reports to the Executive Director and is responsible for providing administrative support; maintaining an efficient operation of the office; providing support to clients, staff, and community partners for multiple programs; and helping to provide time-off coverage and overflow duties for the Kitchen Coordinator, Kitchen Lead, and Director as needed.

• Administration;
• Answers phone and email
• Handles correspondence in a timely and professional manner
• Data entry and record keeping
• Filing physical and electronic documents
• Completes daily reporting and other tasks
• Ensures all paperwork, reports, memos, invoices, tabulations, letters, acknowledgements, etc. are completed and filed in a timely manner
• Occasionally runs errands to/from post office, CPA, meal delivery, etc
• Acts in a professional manner reflecting the mission of The Community Kitchen and of Meals on Wheels of Mason Cit
• Maintains a peaceful environment in the office and facility
• Other clerical and administration tasks as directed

• Creates invoices and statements in Quick Books
• Records payments from customers, MCOs, and other payors in Quick Books and other professional software including Microsoft
• Communicates with customers, MCOs, and other payors regarding billing and/or payment issues

• Records donations and other payments
• Creates thank you letters and other acknowledgments for donations
• Reviews invoices, donations, and deposits and prepares them for the contracted CPA

• Helps schedule volunteer groups and individuals by communicating with volunteers and preparing monthly and yearly volunteer calendar
• Confirms volunteer commitments via email, phone, and mail

• Communicates with clients for multiple programs via phone, email, etc
• Keeps record of all client communication
• Acts in a professional manner

• Works with clients to sign them up for programs by answering questions and completing new client forms
• Updates existing client information as needed
• Enters client information into Management Information System, Quick Books, Microsoft Office documents, and/or Google Workspace documents; ensuring accuracy of information

• Provides time-off coverage and overflow duties for kitchen employees including the Kitchen Coordinator and Kitchen Lead
• Complies with Federal, State, and local rules and regulations regarding food safety and quality standards.
• Demonstrates knowledge of food sanitation by correctly answering questions, completion of an approved food safety course, and by actions
• Prepare and serve the weekday lunch meal, the evening meal, and/or the Saturday lunch meal
• Oversears volunteers, which change for each meal service
• Adheres to all Community Kitchen Policy and Procedures including those related to:
• Food preparation and safety
• Cleanliness of facility
• Setup of kitchen and dining area
• Gleaning (food donations)
• Re…