Business Engagement Consultant

Iowa Workforce Development (IWD) is seeking applicants for the position of Business Engagement Consultant in our Mason City IowaWORKS location.

Under the direction of Bureau Chief, Business Engagement Division, the Business Engagement Consultant will work primarily in employer-facing functions through in-person meetings and events, virtual meetings, telephone contacts and email correspondence achieving the following:

• Develop working relationships with area employers across multiple tiers of responsibility, primarily at the plant management, human resources and recruiters, and/or CEO levels.
• Serve area employers as the primary point of contact for workforce questions and for workforce programs and resources.
• Promote resources, hiring events, educational opportunities/seminars and partnerships to employers.
• Advise employers on recruitment and local job market conditions, local wage information, recruitment and retention strategies and best practices, job order postings, pre-employment applicant assessments, Iowa's National Career Readiness Certificate, successful interviewing guidelines/tips, questions or concerns regarding job listings and posting requirements, etc.
• Educate employers on programs and resources including Registered Apprenticeships, on-the-job training, incumbent worker training, youth work experience programs, Work-Based Learning, Disability Employment services, Work Opportunity Tax Credits, 260 E/F/G funding, Federal Bonding, national labor exchange Rosetta Stone, MSFW program, childcare resources, and other training programs and funding.
• Develop employer profiles within IowaWORKS.
• Utilize e-tools including SIDES to engage businesses. Assist with Employer unemployment Create employer services packets.
• Make employer referrals to AJC, LWDA partners, state, regional, local and nonprofit partners.
• Follow up with employers on their requests.

The Business Engagement Consultant will partner with LVERs, statewide, regional and community organizations such as chambers, regional economic development groups, Business & Industry groups, ECI, SHRM, educational partners, colleges and nonprofits to represent and promote Iowa Workforce Development/IowaWORKS employer workforce programs and resources.

Network with employers and community organizations and conduct local/regional presentations to SHRM, Rotary, Kiwanis, Economic Development, Chamber, Vocational Rehabilitation and State Library and LWDA conferences and meetings.

In this role you will represent Iowa Workforce Development/IowaWORKS at employer/hiring events and coordinate with IWD Communications to promote Iowa Workforce Development/IowaWORKS business engagement programs and resources through local media sources and social media.

Inform team of new employer job orders. Demonstrate understanding of job order processes of the business services team, below:

• Post and search employer created job listings within 24 hours.
• Consult and/or edit job listings for employers, setting up qualifying criteria and conducting searches for qualified candidates.
• Follow-up on staff-managed job orders to ensure accuracy and Veteran preferences.
• Submit employer websites for indexing.
• Provide training/technical assistance for employers related to Iowa Jobs/IowaWORKS (job listing, applicant searching, etc.), Virtual Recruiter tool, ONET Online, seeker matching, tracking recruitment efforts of employers and notation of referrals/successful hires.

Provide unemployment assistance to employers by providing resources to unemployment insurance programs such as: SIDES, UI Tax, unemployment insurance process and answer basic employer unemployment questions.

Provide supportive services on Work-Based Learning and Registered Apprenticeships to businesses by educating them on each program and make referrals to Iowa Office of Apprenticeship for program creation.

Other duties as assigned.

Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.

IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system of IowaWORKS Centers and satellite and expansion offices where both employers and job seeking Iowans can receive workforce assistance.

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

• Excellent health, dental, and vision insurance.
• Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.
• Prepare for the future with the IPERS retirement package, as well…