Supervisor, HFC Networks

Position:
Supervisor, HFC Networks

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation.

As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

Supervise Broadband Specialist IV, V, and Headend technicians. Oversee HFC network projects and ensure employees are focused on correcting plant deficiencies.

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Employee Wellness Program!

• Ensure the system techs are productive in their daily activities.
• Ensure the system techs are repairing the HFC plant correctly.
• Review daily reports to find area problems.
• Resolves trouble call escalations.
• Ensure the work force is working in a safe & positive manner.
• Complete reports as needed.
• Hire, train, evaluate and supervise technical staff and oversight of work schedules of technical staff
• All other duties as assigned or required.

• High school diploma or GED required. Associates degree preferred.
• Required – 5 Years’ experience in the field with at least 2 of those years as a System Technician/Broadband Specialist IV.
• Preferred – 7 years’ experience.
• Strong project management & communication skills.
• Organizational skills.
• Must possess a strong desire to improve the network.
• Thorough HFC plant knowledge.
• Ability to work flexible work hours, including evenings, weekends and holidays as required.

Mediacom Communications is known by our Mediacom brands, including:
Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi
360

Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.

Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring;

job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

The salary range for this position is $60,000 - $85,000. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

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