Child & Family Services Case Manager
Listed on 2026-08-01
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Social Work
Family Advocacy & Support Services, Human Services/ Social Work, Child Protection, Child Development/Support
Job Description
- Full-time Monday–Friday 8:00 AM–4:30 PM
- On-call rotation: evenings, weekends, some holidays
- Telework may be available after a 6-month probation
- Valid driver’s license required
- Background check required
The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being & Protection, Bureau of Child Protective Services, is hiring a Child & Family Services Case Manager for the Northern Iowa Service Area based out of Cerro Gordo County HHS (525 9th Street SE, Mason City, IA 50401) covering Mason City and surrounding areas.
Position Details- Full-time Monday–Friday 8:00 AM–4:30 PM
- On-call rotation: evenings, weekends, some holidays
- Telework may be available after a 6-month probation
- Mileage reimbursement: $0.50/mile
- Valid driver’s license required
- Background check required
Child & Family Services Case Manager
Are you someone who believes in the power of connection, healing, and long-term support? As a Child & Family Services Case Manager
, you’ll walk alongside families after their initial assessments, helping them navigate challenges and build stronger, safer futures together.
This role is all about building trust and fostering growth. You’ll:
- Coordinate services and resources tailored to each family’s needs
- Monitor progress and celebrate milestones, big and small
- Support permanency planning to ensure children have stable, loving homes
- Advocate for families through collaboration with service providers and legal partners
- Help address underlying issues and promote reunification whenever possible
What makes this work so meaningful is the relationships you build. Unlike short-term or emergency roles, ongoing case management allows you to become a steady, compassionate presence in a family’s life—someone they can count on. You’ll be part of their journey, helping shape a future filled with safety, support, and possibility.
If you’re ready to make a difference that lasts, we’d be honored to have you on our team.
Essential Skills- Engagement and advocacy
- Crisis management
- Oral and written communication skills
- Observational, critical thinking and analytical skills
- Prioritization and time management
- Assess risk and safety factors affecting children and families in a variety of settings
- Schedule and conduct monthly in-home visits with parents and children
- Complete timely and accurate documentation, including case notes and court reports
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